From basic phone connections to speaking and faxing on-line data, this work explores a range of computer telephony technologies. Topics include analog and digital connection, caller input, CT output, and database access to mainframe and PC-based systems.
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Most Helpful Customer Reviews
1 of 1 people found the following review helpful:
1.0 out of 5 stars
Lame,
By A Customer
This review is from: Understanding Computer Telephony; How To Voice Enable Databases From PCs to Lans to Mainframes (Paperback)
I was looking for a "how-to" book on computer telephony. I'm regretting buying this one. If you're writing a "white paper" or some such non-productized work this book would be a great help. However, if like me, you're trying to do some real work, this book is useless. I wonder if the author's software is still available and if the company is still in business.
1.0 out of 5 stars
Where's the technical content?,
By A Customer
This review is from: Understanding Computer Telephony; How To Voice Enable Databases From PCs to Lans to Mainframes (Paperback)
Remember where's the beef, well it's not in this book. Their was at best a couple of good technical examples and explanations, the rest sad to say was none existent. If your looking for a book to learn industry "buzz" words and not the technical content behind them, then this is the book for you. The author did do one good job of promoting what looked like to be a Windows 3.1 application made back in the stone ages of early windows development. However don't waste your money just yet, better off to save it for a rainy day. Good luck in your Computer Telephony search!
1.0 out of 5 stars
One word...disappointed,
By A Customer
This review is from: Understanding Computer Telephony; How To Voice Enable Databases From PCs to Lans to Mainframes (Paperback)
I have to say that I found this book to be a grave disappointment. It reads more like sales glossy for the author's telephony product then a book on computer telephony. While it does contains a small amount of technical information on computer telephony, you must wade through a great deal of useless and outdated examples on a software product that no one has ever heard of. If you are looking for technical information on computer telephony, I'd look elsewhere. Mr. Carden, I'd stick with sales and marketing and leave the technical details to the engineers.
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Inside This Book
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First Sentence:
The purpose of this book is to help you understand how Computer Telephony works. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
blind call transfer, dial pulse detection, order status application, call progress analysis, touchtone digits, speaker independent vocabularies, loop start lines, speaker dependent recognizers, speech concatenation, computer telephony system, recognition response time, robbed bit signaling, fax processing, cursor library, caller input, host transaction, voice board, party call control, custom vocabulary, scrollable cursors, unprotected field, fax device, record buffer, fax template, fax confirmation Key Phrases - Capitalized Phrases (CAPs): (learn more)
Prompt Caller, Expert Systems, Primary Rate, Query Builder, North America, Access Group, Microsoft Windows, Dialogic Corporation, Giving Data, Received Data, Transmitted Data, Erase Input, Flatiron Publishing, Get Row, Mainframe Data, Voice Control Systems New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
The purpose of this book is to help you understand how Computer Telephony works. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
blind call transfer, dial pulse detection, order status application, call progress analysis, touchtone digits, speaker independent vocabularies, loop start lines, speaker dependent recognizers, speech concatenation, computer telephony system, recognition response time, robbed bit signaling, fax processing, cursor library, caller input, host transaction, voice board, party call control, custom vocabulary, scrollable cursors, unprotected field, fax device, record buffer, fax template, fax confirmation Key Phrases - Capitalized Phrases (CAPs): (learn more)
Prompt Caller, Expert Systems, Primary Rate, Query Builder, North America, Access Group, Microsoft Windows, Dialogic Corporation, Giving Data, Received Data, Transmitted Data, Erase Input, Flatiron Publishing, Get Row, Mainframe Data, Voice Control Systems New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 2
books:
- Indexed Sequential Access Method (ISAM) by The Open Group on page 329
- San Jose by G.M. Johnson & Associates Ltd in Back Matter
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