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Understanding Interpersonal Communication: Making Choices in Changing Times, Enhanced Edition Paperback – International Edition, January 1, 2010

ISBN-13: 978-0495908753 ISBN-10: 0495908754 Edition: 2nd

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Product Details

  • Paperback: 672 pages
  • Publisher: Cengage Learning; 2 edition (January 1, 2010)
  • Language: English
  • ISBN-10: 0495908754
  • ISBN-13: 978-0495908753
  • Product Dimensions: 7.9 x 9.9 x 1 inches
  • Shipping Weight: 2.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (18 customer reviews)
  • Amazon Best Sellers Rank: #233,924 in Books (See Top 100 in Books)

Editorial Reviews

Review

1. Introduction to Interpersonal Communication. 2. Communication, Perception, and the Self. 3. Communication, Identity, and Culture. 4. Communicating Verbally. 5. Communicating Nonverbally. 6. Effective Listening. 7. Communication and Emotion. 8. Sharing Personal Information. 9. Communicating Power and Conflict. 10. Communicating in Close Relationships. 11. Technology and Interpersonal Communication. Student Workbook.

About the Author

Richard West is the director of the Washington, D.C. Internship Program at Emerson College in Boston, where he was formerly a professor in the department of Communication Studies. He has served as both Department Chairperson and Associate Dean of Arts and Sciences at University of Southern Maine. West received his B.A. from Illinois State University (ISU) in Speech Communication Education and his M.A from ISU in Communication Studies. His Ph.D. is from Ohio University (OU) in Interpersonal Communication. West's research interests span several areas, including communication in the contemporary family; culture, identity and human relationships and instructional communication. West is author of over forty books, book chapters, and articles, most of which have been co-authored with his close friend/colleague, Lynn H. Turner. He recently served as President of the National Communication Association (NCA), was Director of the Educational Policies Board of the NCA, and is past Chair of the Instructional Communication Divisions for both Eastern Communication Association (ECA) and NCA. He serves on the editorial board of Communication Monographs, Journal of Family Communication, Communication Quarterly, Communication Teacher, Communication Research Reports, Qualitative Research Reports in Communication To learn more about Dr. West, please visit: http://www.richardlwest.com/.

Lynn H. Turner is a Professor in Communication Studies at Marquette University and former chair of the department of Communication Studies. She is past president of the National Communication Association. Lynn received her B.A from University of Illinois, her M.A. from University of Iowa and her Ph.D. from Northwestern University. At Marquette she currently teaches interpersonal communication at both the undergraduate and graduate levels, among other courses. Her research areas of emphasis include interpersonal, gender, and family communication. She is the co-author or co-editor of over 10 books as well as many articles and book chapters. Her articles have appeared in many journals including: Management Communication Quarterly, Journal of Applied Communication Research, Women and Language, and Western Journal of Communication. Her books include: From the Margins to the Center: Contemporary Women and Political Communication (co-authored with Patricia Sullivan; Praeger, 1996; recipient of the 1997 Best Book Award from the Organization for the Study of Communication, Language and Gender [OSCLG]), Gender in Applied Communication Contexts (co-edited with Patrice Buzzanell and Helen Sterk; Sage, 2004), Introducing Communication Theory (2003) and Perspectives on Family Communication (2002) and The Sage Handbook of Family Communication (2015) (all co-authored with Richard West.).

More About the Author




Richard West (Ph.D., Ohio University, 1991) is Professor of Communication Studies at Emerson College. He received his BA and MA in Communication at Illinois State University.

Rich is the co-author (with Lynn Turner) of several leading books in communication (Perspectives on Family Communication/4th ed; Interpersonal Communication/2nd ed; IPC/1st ed; Introducing Communication Theory/5th ed; Gender and Communication/3rd ed;) and served as co-editor of the Sage Sourcebook of Family Communication. He is the author/co-author of over 40 articles and essays and he has participated in over 100 NCA programs. Rich's work has appeared in Communication Quarterly, Communication Education, Qualitative Research Reports in Communication, Communication Reports, Journal of Family Communication, among others. He has served as Guest Co-Editor of the Journal of Family Communication twice and has been a member of nearly 10 journal editorial boards in communication.

Rich's work intersects family, identity, and culture. Yet, he admits to being somewhat of a 'scholarly nomad,' exploring a number of different topics, including gay parenting, holiday stress, student questions in the classroom, job burnout, among other areas.

Rich is the recipient of several recognitions, including Outstanding Alumni in Communication awards from both Illinois State University and Ohio University. ISU has also recognized him as a "Distinguished Alum" in Forensics and as an "Outstanding Alum in Teacher Education." He has also been recognized as an ECA Research Fellow and was the recipient of ECA's Past President's Award. In 2012, the Communication Institute for Online Scholarship named him a "Leading Scholar in Communication Education."

He has served as President of the Eastern Communication (2008) and the National Communication Association (2011).

Customer Reviews

This book is very informative.
LadyLeo40
I highly recomend this book to anyone interested in learning more about how and why humans communicate the way they do.
Victoria Palmer
This book is in pretty good shape.
Kahli

Most Helpful Customer Reviews

3 of 3 people found the following review helpful By Jonathan VINE VOICE on October 19, 2008
Format: Paperback
West and Turner's entry into the communication text market is one of the better options out there. The text is easy to read, even for students new to the concepts presented. The book gives plenty of examples to make sure the reader understands how the definitions fit into real-world situations, and the frequent use of topical graphics, charts and relevant comics ("Dilbert" and selections from "The New Yorker" among them) give the book a lighter tone, especially in jargon-heavy sections.
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1 of 1 people found the following review helpful By LadyLeo40 on March 1, 2013
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This book is very informative. I did purchase it for a class I am currently taking but I intend to refer back to it often.
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1 of 1 people found the following review helpful By Kymbo3500 on September 14, 2012
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This is one of my go to books in my Comm Courses. Well written, defined, concise, and helpful. A staple for me.
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1 of 1 people found the following review helpful By Meagan on July 28, 2010
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Fast Shipping and item is exactly as described! Thank You, I saved a lot of money!
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Format: Paperback
I purchased this book to learn more about the effects of communication technology on interpersonal communication. Not only was this book informative, it contained anecdotes and was pleasant to read. I particularly enjoyed the story that begins on page 386 regarding ethics and choice. This story outlined a common place in internet communication where the parties involved (Bernadette and Michael) were not truthful and began to assume alternate, internet personas. They tied this in with the research they have stating "when people are online, they often pretend to be someone or something they are not. Online dialogues can lead to deceitful presentation."
The authors had a way of presenting an idea to provoke thought, as well. One quote, specifically, caused me to pause my research and consider these thoughts more personally. West and Turner said "With FtF [face to face] communication, this same introspection and dialogue is not as apparent. First, we often don't take the time to think about the words of another while they are being stated. Stopping to think about what another person was saying in the middle of a conversation would likely bring the conversation to a hault. We are not trained or conditioned to pause or stop conversations in this way. Instead, we typically mentally replay and analyze conversations once they are over. Most of our interspersonal encounters move rather freely from one point to another, with little reflection time." This statement, alone, was remarkably helpful in my research because it caused me to consider the benefit to communication through technology rather than just the negative effects.
I highly recomend this book to anyone interested in learning more about how and why humans communicate the way they do.
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This book was required for my COMM 100 course. While I barely used it, the actual content left me pretty disappointed.
To put it bluntly, it's particularly racist in the earlier chapters, especially towards those of African descent. Other minorities are greatly generalized. While the main theories and concepts of interpersonal communications were there, it's surrounded by a lot of fluff.
However, the Amazon renting service is not only convenient and well worth it, all the texts I've received looked brand new which raises my initial rating of two stars to three.
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Decent for most concepts of Interpersonal Communication. Served its purpose in my course.

On the other hand, it's racist and sexist. That's revolting, for a communications textbook. Western Imperialism all over it. Promotion of various gender and racial stereotypes backed by "research" that lacks any empirical data.
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By Fiona Tasker on March 23, 2014
Format: Paperback Verified Purchase
The book was in perfect condition, I was very happy with it and my studies will be great because I now have this book. Thank you for your prompt service!
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