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Understanding Interpersonal Communication: Making Choices in Changing Times, Enhanced Edition [International Edition] [Paperback]

Richard West , Lynn H. Turner
3.9 out of 5 stars  See all reviews (15 customer reviews)

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Book Description

January 1, 2010 0495908754 978-0495908753 2
West and Turner's UNDERSTANDING INTERPERSONAL COMMUNICATION: MAKING CHOICES IN CHANGING TIMES, Enhanced Second Edition, empowers you by providing both the knowledge and practical skills you need to be effective communicators in today's rapidly changing and technologically advanced society. An innovative theory-skill framework, integrated in every chapter, uniquely combines theory and practice, eliminating the perceived division between them while clarifying their fundamental interconnections. The text powerfully supports skill development; rather than "telling" you how to communicate, the authors list a "toolbox" of key skills pertaining to each theory so you can actively choose and experiment with strategies appropriate for a given situation. Filled with realistic examples and scenarios that reflect the diversity and interactions of today's students, UNDERSTANDING INTERPERSONAL COMMUNICATION: MAKING CHOICES IN CHANGING TIMES, Enhanced Second Edition, makes clear connections between theory, skills, and the life situations we all encounter on a daily basis. This enhanced second edition includes the student workbook bound in at the end of the text, with chapter goals, outlines, interactive student activities, InfoTrac activities, and journal entries.

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Understanding Interpersonal Communication: Making Choices in Changing Times, Enhanced Edition + Composing Relationships: Communication in Everyday Life (with InfoTrac) (Wadsworth Series in Communication Studies)
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Editorial Reviews


1. Introduction to Interpersonal Communication. 2. Communication, Perception, and the Self. 3. Communication, Identity, and Culture. 4. Communicating Verbally. 5. Communicating Nonverbally. 6. Effective Listening. 7. Communication and Emotion. 8. Sharing Personal Information. 9. Communicating Power and Conflict. 10. Communicating in Close Relationships. 11. Technology and Interpersonal Communication. Student Workbook.

About the Author

Richard West is the Department Chair of Communication at Emerson College in Boston. He has served as both Department Chairperson and Associate Dean of Arts and Sciences at USM. West received his B.A. from Illinois State University (ISU) in Speech Communication Education and his M.A from ISU in Communication Studies. His Ph.D. is from Ohio University (OU) in Interpersonal Communication. He has been awarded Outstanding Alumni Awards from both ISU and OU. West's research interests span several areas, including family communication, teacher-student relationships, and classroom learning. West is author of over forty books, book chapters, and articles, most of which have been co-authored with his close friend/colleague, Lynn H. Turner. He is currently President of the Eastern Communication Association (ECA), Director of the Educational Policies Board of the National Communication Association (NCA), and past Chair of the Instructional Communication Divisions for both ECA and NCA. West is the recipient of the Outstanding Teacher-Scholar award at USM and the Faculty Senate Award for Research in the Social Sciences. West currently serves as Interim Director of the Institute for Liberal Arts and Interdisciplinary Studies at Emerson College, where he also is Project Director for the Center for Learning and Teaching. To learn more about Dr. West, please visit:

Lynn H. Turner is an Associate Professor in Communication Studies at Marquette University. She is current President of National Communication Association. Lynn received her B.A from University of Illinois, her M.A. from University of Iowa and her Ph.D. from Northwestern University. At Marquette she currently teaches interpersonal communication at both the undergraduate and graduate levels, among other courses. Her research areas of emphasis include interpersonal, gender, and family communication. She is the co-author or co-editor of over 10 books as well as several articles and book chapters. Her articles have appeared in many journals including: Management Communication Quarterly, Journal of Applied Communication Research, Women and Language, and Western Journal of Communication. Her books include: From the Margins to the Center: Contemporary Women and Political Communication (co-authored with Patricia Sullivan; Praeger, 1996; recipient of the 1997 Best Book Award from the Organization for the Study of Communication, Language and Gender [OSCLG]), Gender in Applied Communication Contexts (co-edited with Patrice Buzzanell and Helen Sterk; Sage, 2004), Introducing Communication Theory (2003) and Perspectives on Family Communication (2002) (both co-authored with Richard West.). She was the recipient of the College of Communication outstanding research award in 1999. She has served in a number of different positions: Director of Graduate Studies for the College of Communication at Marquette University; President of OSCLG, President of Central States Communication Association (CSCA), and Chairperson of the Family Communication Division for the National Communication Association, and she has planned several conferences for OSCLG and CSCA.

Product Details

  • Paperback: 672 pages
  • Publisher: Cengage Learning; 2 edition (January 1, 2010)
  • Language: English
  • ISBN-10: 0495908754
  • ISBN-13: 978-0495908753
  • Product Dimensions: 1 x 9.8 x 7.8 inches
  • Shipping Weight: 2.2 pounds (View shipping rates and policies)
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (15 customer reviews)
  • Amazon Best Sellers Rank: #64,804 in Books (See Top 100 in Books)

More About the Author

Richard West (Ph.D., Ohio University, 1991) is Professor of Communication Studies at Emerson College. He received his BA and MA in Communication at Illinois State University.

Rich is the co-author (with Lynn Turner) of several leading books in communication (Perspectives on Family Communication/4th ed; Interpersonal Communication/2nd ed; IPC/1st ed; Introducing Communication Theory/5th ed; Gender and Communication/3rd ed;) and served as co-editor of the Sage Sourcebook of Family Communication. He is the author/co-author of over 40 articles and essays and he has participated in over 100 NCA programs. Rich's work has appeared in Communication Quarterly, Communication Education, Qualitative Research Reports in Communication, Communication Reports, Journal of Family Communication, among others. He has served as Guest Co-Editor of the Journal of Family Communication twice and has been a member of nearly 10 journal editorial boards in communication.

Rich's work intersects family, identity, and culture. Yet, he admits to being somewhat of a 'scholarly nomad,' exploring a number of different topics, including gay parenting, holiday stress, student questions in the classroom, job burnout, among other areas.

Rich is the recipient of several recognitions, including Outstanding Alumni in Communication awards from both Illinois State University and Ohio University. ISU has also recognized him as a "Distinguished Alum" in Forensics and as an "Outstanding Alum in Teacher Education." He has also been recognized as an ECA Research Fellow and was the recipient of ECA's Past President's Award. In 2012, the Communication Institute for Online Scholarship named him a "Leading Scholar in Communication Education."

He has served as President of the Eastern Communication (2008) and the National Communication Association (2011).

Customer Reviews

Most Helpful Customer Reviews
3 of 3 people found the following review helpful
5.0 out of 5 stars A well-designed textbook October 19, 2008
West and Turner's entry into the communication text market is one of the better options out there. The text is easy to read, even for students new to the concepts presented. The book gives plenty of examples to make sure the reader understands how the definitions fit into real-world situations, and the frequent use of topical graphics, charts and relevant comics ("Dilbert" and selections from "The New Yorker" among them) give the book a lighter tone, especially in jargon-heavy sections.
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2 of 2 people found the following review helpful
5.0 out of 5 stars Satisfaction September 1, 2011
Format:Paperback|Verified Purchase
Item arrived quickly and as described. I am very satisfied with the result of this purchase and would recommend this provider to anyone.
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1 of 1 people found the following review helpful
4.0 out of 5 stars Understanding Interpersonal Communication March 1, 2013
Format:Paperback|Verified Purchase
This book is very informative. I did purchase it for a class I am currently taking but I intend to refer back to it often.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Loved it. September 14, 2012
Format:Paperback|Verified Purchase
This is one of my go to books in my Comm Courses. Well written, defined, concise, and helpful. A staple for me.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Great! July 28, 2010
By Meagan
Format:Paperback|Verified Purchase
Fast Shipping and item is exactly as described! Thank You, I saved a lot of money!
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Format:Paperback|Verified Purchase
This book was required for my COMM 100 course. While I barely used it, the actual content left me pretty disappointed.
To put it bluntly, it's particularly racist in the earlier chapters, especially towards those of African descent. Other minorities are greatly generalized. While the main theories and concepts of interpersonal communications were there, it's surrounded by a lot of fluff.
However, the Amazon renting service is not only convenient and well worth it, all the texts I've received looked brand new which raises my initial rating of two stars to three.
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2.0 out of 5 stars This leaves a bad taste. May 1, 2014
Format:Paperback|Verified Purchase
Decent for most concepts of Interpersonal Communication. Served its purpose in my course.

On the other hand, it's racist and sexist. That's revolting, for a communications textbook. Western Imperialism all over it. Promotion of various gender and racial stereotypes backed by "research" that lacks any empirical data.
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5.0 out of 5 stars Excellent condition March 23, 2014
Format:Paperback|Verified Purchase
The book was in perfect condition, I was very happy with it and my studies will be great because I now have this book. Thank you for your prompt service!
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Most Recent Customer Reviews
5.0 out of 5 stars Great deal
Awesome product....Comparable to the 179.99 Jawbone at a fraction of the cost
Very happy with this speaker...Highly recommend clear sound... Read more
Published 4 months ago by Bubba
4.0 out of 5 stars renting college books
This book is in pretty good shape. I would rather there were no highlighting marks, that is distracting rather than helpful.
Published 5 months ago by Kahli
4.0 out of 5 stars Great Value
This book arrived very quickly and was in good shape! It is so nice to have another option besides my overpriced campus bookstore! Great Value Thank you!
Published 6 months ago by cheryl Berry
5.0 out of 5 stars great book
great timing and all, the book is nice to have in your house even if you aren't taking the course
Published 6 months ago by bcraft
4.0 out of 5 stars good condition
Good condition for what I needed it for. However the cover of the text was replaced and the book looked different than other classmates - but everything seemed to be there that I... Read more
Published 7 months ago by Jessica Maitland
1.0 out of 5 stars Kindle eTextbook is Lacking
I got this eText so i wouldnt have to carry anymore heavy books to class. In the class i got it for, we use a lot of the quizzes and things in the book. Read more
Published 16 months ago by Bobby Vogel
2.0 out of 5 stars Overly simplistic book
This is truly a terrible textbook. It oversimplifies many issues of interpersonal communication while focusing on smaller issues that are more cross-cultural than interpersonal. Read more
Published 17 months ago by haybrooks
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