Here is detailed and practical advice on interpreting the body language of fellow workers, superiors, and clients in various settings relating to business, management, and sales. A person's often unconscious gestures, facial expression, and body posture are frequent indicators of sincerity, uncertainty about details, evasiveness, and other things that aren't expressed verbally. Understanding body language is vital in influencing business associates, closing sales, and virtually all other activities related to business. Barron's Business Success Series offer career-minded men and women practical methods for success along with sound advice that applies to all levels of management in the business and corporate world.
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Most Helpful Customer Reviews
29 of 30 people found the following review helpful:
4.0 out of 5 stars
Overpriced for what you get,
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This review is from: Understanding Body Language (Barron's Business Success) (Paperback)
Given the price, I was a little shocked at the diminutive size of this paperback. It only has 98 pages and it's packed with illustrations and bullet items. Word count is probably in the 15,000 to 20,000 range, so I guess we're paying for the "Barron's" name rather than content.Anyway, on to content: The first chapter was probably the best. It had some interesting information on body language, the senses and Neurolinguistic Programming. The authors talk about "visual thinkers" and "kinesthetic thinkers" and explain how to recognize the different types and adjust your body language accordingly. The rest of the book has pretty basic stuff: "Anger tends to be conveyed by leaning forward, sometimes with fist clenched..." But there are enough insightful observations and quirky tidbits sprinkled about to make the chapters interesting. The authors also spend time on how body language (epically hand gestures) differs in meaning from one part of the world to the next. Neat stuff there. So all-in-all it was an interesting read, but based on the word count and content it should be priced in the $3.95 range rather than $8.95.
1 of 1 people found the following review helpful:
3.0 out of 5 stars
Did what it advertised,
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This review is from: Understanding Body Language (Barron's Business Success) (Paperback)
The book does cover differenty types of body language. I used it together with several other resources to put together a training program on customer service body language. If I could have used this book without referring to other resources, I would have rated 5 stars.
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Inside This Book
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First Sentence:
Would it surprise you to learn that less than 10 percent of the messages we communicate face to face occur through the words we use? Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
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Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Would it surprise you to learn that less than 10 percent of the messages we communicate face to face occur through the words we use? Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
job interviewing New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 2
books:
2
books
cite this book:
- Motivating People (Super) by National Examing Board for Supervisory Management in Back Matter
- David Copperfield (Modern Library Classics) by Charles Dickens on page 35
- The Networking Survival Guide: Get the Success You Want By Tapping Into the People You Know by Diane Darling in Back Matter
- Communication Basics by Judy Jenings in Back Matter
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