Unearthing Business Requirements: Elicitation Tools and Techniques (Business Analysis Essential Library) [Paperback]

Kathleen B. Hass (Author), Rosemary Hossenlopp (Author)

Book Description

Series: Business Analysis Essential Library | Publication Date: October 29, 2007

A Volume of the Business Analysis Essential Library Series

Learn how the business analyst works collaboratively with the project manager and other core team members to create plans that customize elicitation activities to the unique needs of the project. The authors present techniques used by successful business analysts and defines key business analysis terms.

Examine the principles and practices for pragmatic, effective requirements elicitation and learn how to work collaboratively with project members and other core team members. Discover the steps necessary to create customized elicitation activities for the unique needs of each project.

Table of Contents

Part I
Chapter 1: Introduction to Elicitation

Part II Planning Requirements Activities
Chapter 2: Building the Foundation
Chapter 3: Assess Project Size, Complexity, and Risk
Chapter 4: Conduct a Stakeholder Analysis
Chapter 5: Determine the Project Life Cycle
Chapter 6: Plan Requirements Activities

Part III Elicitation in Practice
Chapter 7: Brainstorming
Chapter 8: Requirements Elicitation Workshops and Discovery Sessions
Chapter 9: Interviewing
Chapter 10: Surveys
Chapter 11: Documentation Review
Chapter 12: Analyzing Interfaces
Chapter 13: Eliciting Supplemental Requirements

Editorial Reviews

About the Author

Rosemary Hossenlopp, PMP the president and founder of Project Management Perspectives, LLC, a Silicon Valley-based project management consulting and training firm. Ms. Hossenlopp provides consulting and training in a variety of areas, including process engineering, project management, and business analysis. She has 20 years of project experience and has created project offices, launched many generations of new products, and guided global process improvement initiatives. Her experience includes directing large, global initiatives at corporations, including AT&T Consumer Products, Apple Computer, Tandem Computer, and Compaq Computer. Ms. Hossenlopp received her B.S. from Oregon State University and M.B.A. from Santa Clara University in Santa Clara, California.

Kathleen Hass, PMP is the Project Management and Business Analysis Practice Leader for Management Concepts. A prominent presenter, author, and lecturer in strategic project management and business analysis, Ms. Hass s expertise includes leading technology and software-intensive projects, building and leading strategic project teams, and conducting program management for large, complex engagements. She has more than 25 years of experience in project management and business analysis, managing large, complex projects in the airline, telecommunications, retail, and manufacturing industries and in the U.S. federal government.

Product Details

• Paperback: 211 pages
• Publisher: Management Concepts, Inc (October 29, 2007)
• Language: English
• ISBN-10: 1567262104
• ISBN-13: 978-1567262100
• Product Dimensions: 8.8 x 5.9 x 0.7 inches
• Shipping Weight: 12 ounces (View shipping rates and policies)
• Average Customer Review: 3.5 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #600,458 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

8 of 9 people found the following review helpful:

4.0 out of 5 stars Unearthing Business REquirements, a Review, December 15, 2008

By 

J. Sloane "Jimblob" (San Jose, CA United States) - See all my reviews
(REAL NAME)   

This review is from: Unearthing Business Requirements: Elicitation Tools and Techniques (Business Analysis Essential Library) (Paperback)

This is a great 'how to' book. It is full of useful information and templates. Some of the templates I really like are "Project Complexity Model", p. 27; "sample RACI RAM", p. 36 and "Project Characteristics and Product Cycles", p. 66. The authors also include sample Business Requirements Documents and a sample Requirements Management Plan.
The only reason they did not get 5 stars from me was the concept of the BA role seemed confusing, and I think they got the NASA "Vee Model" diagram arrows pointing in the wrong direction, p. 57.
This book brings the importance of requirements gathering to us in a straightforward way that is easy to understand and follow. Nice work by the authors.
Jim Sloane, OPM3CC, PMP, CM

1 of 1 people found the following review helpful:

3.0 out of 5 stars Very very high level, November 20, 2011

By 

oldfashioned1234 - See all my reviews

Amazon Verified Purchase

This review is from: Unearthing Business Requirements: Elicitation Tools and Techniques (Business Analysis Essential Library) (Paperback)

I've been in business analysis for 3 years and was looking at this book to refresh my skills. I was a little dissappointed given that the sister of this book is on the IIBA list. It reads like a "don't forget to do this" list, but doesn't go into the detail needed. I would read other material.