Top critical review
159 people found this helpful
A real disappointment
on March 20, 2007
My #1 use for this scanner is for public safety scanning - I have family in law enforcement & we like to listen in.
I own a Uniden BC248CLT, & for years I owned a BC80XLT handheld. My BC80XLT was recently damaged & needed replaced. I ordered this BC72XLT, & am ready to return it also. It is not anywhere near the quality my prior Uniden handheld was. My 80 picked up as well or better than my 248 does here at home. This 72 picks up maybe 50% of the traffic of my others--whether in the house, outside, or even right in town. The buttons on this are awful, too. I have to go through multiple steps to do things that took only 1 button press on the 80. The reception, though, is my biggest concern AND complaint. I never had to purchase any extra antenna or such for my other Uniden handheld to get the better reception. Also, the volume, even at max output, is only "normal" listening level--so if I am in a noisy environment, I cannot turn it up to hear it better. My old BC80XLT had much better volume.
An additional warning - Uniden's Support has gone down the toilet. I thought Uniden was a company that would at least *acknowledge* my complaint, and maybe even have some suggestions of a better product - all I got was an auto reply that I should hear from Customer Service in 2-3 business days--and then I never heard a thing. I checked my support question on their site, and it was marked "closed." Good luck!