Customer Reviews

Uniden EXAI 978i 900 MHz Cordless Phone with Answering System and Caller ID (Ivory)

5 star:		(2)
4 star:		(0)
3 star:		(1)
2 star:		(2)
1 star:		(2)

 

 

After a great deal of deliberation I finally settled on this budget Uniden EXAI 978i to replace an older ATT model that was beginning to get buggy. My wife and I were looking for a speaker-phone model but could not find one that matched our needs well enough. I must say that I have been thoroughly pleased with this Uniden, though. Reception and transmission are both very clear and the unit is very small and designed with a small footprint for desktop use. We do not use the caller ID so I can't offer any insight there, but the digital answering system seems to be quite clear and intuitive. All in all, an excellent value.

I purchased this phone as a primary answering machine in my home based on my two previous Unidens that I loved and have come to regret it. It's a flimsy machine with poor audio quality. What drives me nuts is the volume - I can barely hear others, but when I speak I feel like my own voice is blasting my eardrum. If I decrease the volume I have a hard time hearing the person on the other end - increase it and I have to hold the phone away from my head when I speak. Nowhere near the quality of the other (more expensive) Unidens. It was so cheap I didn't get around to returning it to Amazon. Oh well, lesson learned. Now I'm going to buy a Panasonic.

Shame on Uniden for making this piece of junk. I bought it October 4th and the unit died completely on Christmas eve... under 3 months later. While I haven't tried contacting Uniden (I'm writing this on Christmas day), it's really not worth the hassle of having it fixed. It was only $25, but for even that much it shoud have lasted longer than 2.5 months. I've loved Uniden in the past, but those have always been their more expensive models which all have great sound quality and have lasted years. This model was purchased merely because I am living away from home for several months and decided my cell phone just wasn't cutting it so I decided to get a home line and an inexpensive phone with an answering machine. Guess I should have just spent another $25 to get something that would actually last. :\

I have had this phone for at least 4 years now. It is still on its original battery and has been working fine all this time. I often step outside when I use the phone, and the reception is just as good as if I was next to the base. All the features are easy to use. For the cheapest phone in the store, it worked out just great!

However, I might need to replace the battery soon, and it looks like it would cost almost as much as getting a new phone.

This phone works well and is, in every way but one, what I needed. My one problem is that I couldn't get proper reception in my kitchen. I switched it with one in my bedroom and that allows it to function well. Unfortunately, this leaves me with a phone in my kitchen without an answering machine; and I have to go to a different floor for my messages.

I purchased this phone back in January of this year. I died in June!!! The company wanted me to pay for shipping to have it repaired. Since it only cost around 25 dollars, I just went and purchased a different phone. It is pretty bad that it did not even last a year!!! I have had Vtech phones before, and they have worked pretty well for me. Stay away from this one...it's a lemon!

Read the reviews for the Black model. There are more negative comments then the positive one.