Customer Reviews

Uniden DCX200 DECT 6.0 Accessory Handset and Charging Cradle for the DECT2000/DECT 3000 Series Phones - Silver

5 star:		(39)
4 star:		(12)
3 star:		(5)
2 star:		(2)
1 star:		(15)

 

 

This phone has a much greater range than my last one and the sound is more consistent. It also seems to have a longer battery life so that is terrific. And it shows a much longer chain of previously dialed numbers. It took a little while to find my way around this new one, but it was pretty intuitive and didn't require much reading. Overall a very good experience--and I got it on time too. Thanks!

I have 6 uniden handsets in a stone house with walls that often limit reception. These units communicate well with each other through thick walls that have stopped the reception of other portable handsets. They are easy to use with convenient intercom ability.

When i first bought this phone 6 months ago, I had posted a 4-star review on the phone which I have now deleted.

You see, what you'll notice about most reviews on amazon.com is that people write the reviews after playing with their new product for only a couple of days while it's still brand new. But now that I have owned this phone for 6 months, I can tell you from 6 months worth of experience to stay away from this phone because the buttons stop working in about that timespan.

For example, the big square button near the center of the phone is a very important button, because it lets you:
1. Scroll through caller ID information
2. Scroll through your redial history
3. Set your ringer volume, and
4. Access your address book (if you use one; I don't).

Since I don't use an address book on my phone, I don't really use that square button as much as most people do. I use it strictly to access 1, 2, and 3 above.

However, after only 6 months of light usage, that square button is almost completely unresponsive. You have to try to push it down as hard as you possibly can with your thumb, and hope that the phone will somehow register your finger press. What used to take a few moments to adjust the ringer volume or scroll through caller ID... now can take MINUTES of frustration as you try to press that button.

And... Uniden's customer service is horrible. I emailed Uniden about getting a replacement handset or a repair to his handset... and they never emailed back. Plus, their website lists NO PHONE NUMBERS for the company. Go ahead, I dare you to try to find a phone number listed on Uniden's website.

Furthermore, the other major bad point about this phone is that the number keys that you press to actually dial the phone are NOT individual buttons that you can press! Each horizontal row of 3 buttons is actually ONE GIGANTIC HORIZONTAL BUTTON, which makes it more difficult to press the individual button that you want to press without looking at the phone. Go ahead and zoom into the photo of the phone to see what I'm talking about.

Although Uniden did indent the middle button on each row, it's not indented enough for you to feel where each button begins & ends. Furthermore, we have found that because the horizontal rows of buttons are nothing more than one gigantic button, the phone does not always respond to our finger presses at all -- we have to press VERY HARD to get it to respond to our button presses. This did not happen at all on our previous Uniden 2.4 GHz phone, because each one of the buttons was an INDEPENDENT & UNIQUE BUTTON.

Plus, it gets even harder to press these buttons over time, because these buttons become more unresponsive to your touch.

On the plus side, these are the good points about the phone which we enjoyed during the first 6 months: Great sound quality, very easy ability to add extra handsets throughout your house without the need for any additional phone jacks, fully-featured phone with all the features that you would need (ringer off ability, belt clip, headset-compatible, speakerphone, mute ability, voicemail indicator, caller ID history, easy-to-use menus and instruction booklets)! Also, as you probably already know, the DECT 6.0 technology uses the 1.9 GHz frequency, so it will not interfere with your wireless devices around the house (computers, routers, TiVo, Roku Netflix box, etc.) that are broadcasting at either 2.4 GHz (802.11b/g) or 5.8 GHz (802.11n).

But, considering the phone starts breaking down after only 6 months of very light usage, you are NOT getting a good deal for your money here.

I would recommend looking elsewhere for a phone.

I purchased the starter set (1 main w/extra handset) at a local store and ordered additional hand sets. It was easy to set-up and integrate into my existing system.

I have owned this phone with two extra handsets for about 1.5 years and all the phones will no longer hold a charge for more than a few hours in standby. Replacement batteries run $24 each, $72 for three. That is as much as I paid for the group. The phone worked fine when the batteries were good, but this is too much to pay for only one year of usage.

Expansion handset found the base right away and has worked flawlessly. Does not cause any interference with my wireless network and has exceptional battery life.

I just bought the main phone and enough extentions phones for every room in our house but only the main one is hooked into a phone line the others just plug into electricity. I love this, I even have one in the bathroom now I don't have to carry a cordless phone in my pocket all day. Great phone and I can hear real good with this phone. Great Purchase I give it a ""5"".

One of the best phones I've ever used. Has easy to use functions, good clarity and range.
Good value!

Don't buy this phone. We got two of them not quite a year ago and one is almost rendered useless because the caller id/directory button (which is the main square button in the middle of the phone that also controls the ringer/volumn loudness) no longer works. And it's not like we abuse the phone. I even took it apart and cleaned all the contacts thinking maybe hand lotion or something got in there--nope, just cheap quality.

Really like these phones. bought extra ones even. Two things I don't like is the handset ringer is not loud enough and every now and then it says I am out of range, but I am not that far from the base.