Uniden DECT1580-3 DECT 6.0 Cordless Phone with Digital Answering System and Two Extra Handsets

by Uniden

Product Details

• Product Dimensions: 10.2 x 7.5 x 4.5 inches ; 3.3 pounds
• Shipping Weight: 4 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B001P5TV4A
• Item model number: DECT1580-3
• Average Customer Review: 3.7 out of 5 stars  See all reviews (28 customer reviews)
• Date first available at Amazon.com: September 14, 2004

Product Description

The DECT1580-3 cordless phone by Uniden is packed with time-saving features that help you better manage your calls. It features a large display screen and orange backlit keys which make it a snap to dial the correct number or access features, even in low-light conditions. The phonebook feature stores up to 70 names with an alphabetical search, unique ringers you can assign to specific calling parties and an option to transfer either a single listing or the entire phonebook. The bilingual menus in both English and Spanish guide you through every step so you can take full advantage of the 10 full hours of talk time per battery charge. Never miss a call with the digital answering system that has up to 14-minutes of recording time. The DECT1580-3 includes two extra handsets and chargers/cradles. About DECT Technology: Advanced DECT 6.0 technology, or Digital Enhanced Cordless Telecommunications, operates on the newly released 1.9 GHz frequency band that was recently allocated to support cordless telephony. Uniden DECT 6.0 incorporates unique "listen before transmit" technology that avoids interference with many household products, such as baby monitors, microwaves and WiFi (which operate on frequencies like 2.4 GHz). As a result, DECT phones offer consumers enhanced voice clarity and crystal clear digital sound quality. DECT 6.0 technology also offers higher security and voice protection, as well as a longer battery and battery standby life than existing 2.4 GHZ or 5.8 GHz phones.

Customer Reviews

Most Helpful Customer Reviews

28 of 30 people found the following review helpful:

1.0 out of 5 stars Worked for one week. Maybe. And the "customer service?" Not so much., December 18, 2009

By 

C. Silverman (Denver, CO) - See all my reviews
(REAL NAME)   

This review is from: Uniden DECT1580-3 DECT 6.0 Cordless Phone with Digital Answering System and Two Extra Handsets (Office Product)

I bought this phone three weeks ago. Last Saturday, one of the handsets stopped communicating with the base. I pored over the user's manual that came with the phone (useless), searched for more detailed information online (equally useless), and tried calling customer service. No answer, as they are only open M-F 8 am to 5 pm central time.

Tried their "24/7" customer service via the web... and nearly a week later have yet to receive a response to my query.

Meanwhile, I called on Monday to discuss the problem with a representative during their extremely constrained business hours. Spent 30 minutes on hold before I reached anyone (soon to discover that was a really short wait with Uniden!)In the midst of my conversation with the CS rep, our call got disconnected. I called back... and was on hold for TWO HOURS. (I kid you not.) They never actually picked up the phone again; I finally gave up.

Tuesday, I called again, this time bright and early in the morning. Spent another 45 minutes on hold, being told by a recorded voice every 3-4 minutes how "important" my call is to them. Finally got through, began to explain my problem to the CS rep, only to have her not listen to what I was saying and ask questions that I had just given her the answers to. Taking a moment to control my now...heightened...frustration, I took a couple deep breaths before apologizing for any anger that might creep into my voice and began to explain that I was left on hold for two hours the day before. Before I could finish, the CS rep told me she was going to put me back on hold "so I could calm down." Perhaps not the wisest move, eh?

So, here I am, livid and on hold. "Customer Service" comes back on, I tell her, perhaps not politely, that I don't want her to put me on hold without my permission again--and she immediately breaks in to say "you need to calm down and then you can talk to my supervisor." I finally got to talk with a supervisor who was marginally more helpful, and determined that the battery in my phone was defective. It can be replaced if I fax the receipt to the parts dept etc etc etc. Okay fine.

Three days later, down to two functioning handsets out of the three while I wait for the replacement battery... the same problem happens with another handset. Hmm, do you suppose it might have been something other than the battery? Yeah, me too. So I've called "customer service" again... and as of this moment, I've been on hold for ONE HOUR AND FIFTEEN MINUTES. In addition to hearing sales pitches for the same four items (thanks, not interested after my poor experience right here and now), I get to hear running patter about how much they appreciate my willingness to hold "just a moment longer" and that my call "is important" to them. "Rest assured that we'll be with you just as soon as we can; please hold just a moment longer."

Gosh. Somehow I don't really feel the love.

And if you're interested in buying this phone--or any product from Uniden--I respectfully suggest that you consider another option. Unless of course you're into being treated like crap once they've got your money.

18 of 19 people found the following review helpful:

5.0 out of 5 stars Don't miss out on an incredible deal!, October 13, 2009

By 

P. Rost - See all my reviews

Amazon Verified Purchase

This review is from: Uniden DECT1580-3 DECT 6.0 Cordless Phone with Digital Answering System and Two Extra Handsets (Office Product)

I recently purchased a Uniden Dect 6.0 Cordless phone set with a digital answering machine, Caller ID and two extra handsets for only $31! No, that's not a typo. With Amazon's Super Saver Free Delivery and an in-house discount of $30 (check with Amazon to see if the product you choose qualifies), $31 was all I had to pay! I choose the Uniden brand because that's what I had before and it lasted a long, long time plus, I could be at least 100 yards away from the base and still get a phone signal (dial tone), and that was with only 947 MgHz of power!

What I like most about the phone I bought with the extra handsets (1580-3) is that I can put the handsets in key areas that suit me since I can't get around very fast to answer the phone. The reception is very clear on all the handsets and the voice recorder is also very clear. One of the neat features of the phone is that you can set a different ring tone for each handset. I'm also able to transfer calls between handsets and the speaker phone is in the handsets! The set-up is very easy and the function keys are fairly simple, not complicated at all.

I called around for months looking for a good deal on a new cordless phone, even checking with Best Buy and Fry's Electronics and absolutely NO ONE could get even close to the deal I got purchasing my set through Amazon. Thus far, I am very happy with all the products I have purchased through Amazon.Uniden DECT 6.0 Cordless Digital Answering System with Caller ID and 2 Extra Handsets and Charging Cradles

10 of 11 people found the following review helpful:

5.0 out of 5 stars VERY SATISFACTORY, May 30, 2009

By 

Frederick C. Waldron (FL) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Uniden DECT1580-3 DECT 6.0 Cordless Phone with Digital Answering System and Two Extra Handsets (Office Product)

Excellent features and the DECT 6.0 sound quality is perfect. One can use the speakers on phone and no one knows you are doing this.