Most helpful critical review
35 of 37 people found the following review helpful
Good hardware, very poor software
on January 5, 2014
The cameras are very good. Unlike another reviewer, we find the low light performance to be surprisingly good. The motion sensors also seem to be very good. The set up was simple and the cameras connected with the control panel automatically. The primary problem is with the software. The windows PC software will provide access to live video, but not recorded events. The motion detector does a good job of initiating 2 minute video recordings, but PC's do not have access to the recordings!!
After some initial issues with the iPhone and iPad apps, these now seem to be working well. Comments at the Apple app store indicate other users have experienced similar problems.
When we go to the Uniden web site for support, there is no recognition of the G955 model!! The G755 model is listed, but not the G955. This will probably change at some point, but for now we must conclude that software and product support are just afterthoughts for Uniden.
Again, we want to state that the hardware seems to be very good. It is only the PC software that is poorly implemented.
One additional note: When the G955 is connected to the internet, the system control screen is disabled. As a result, none of the touch screen controls are available on the touch screen when connected to the Internet. If you want to look at recorded video or select any other function on the touch screen, you must first disconnect from the Internet. Not a major issue, but another example of the poor software implementation.