Customer Reviews

Uniden TRU9465-2 5.8 GHz Digital Expandable Cordless Phone with Dual Keypad and Extra Handset

5 star:		(48)
4 star:		(25)
3 star:		(6)
2 star:		(6)
1 star:		(15)

 

 

This phone is replacing my Vtech 5.8Ghz DSS phone after it overheated. The Vtech was not a true 5.8Ghz! It was 5.8 GHz from the base to the handset and 2.4 GHz back from the handset to the base (to save battery). The Uniden True9465 IS a Complete 5.8 GHz! I was able to determine this because I use X10 web cams throughout my house and have 1 connected to the TV next to my computer so I can overlook the driveway and side of the house. The X10 cam operates on a 2.4 GHz frequency and when I would use my VTech 5.8 GHz phone, the picture on my TV from the X10 cam would go fuzzy because of the interference, this is NOT true with the Uniden True9465, and it does not affect my X10 camera.

Now onto the phone. The phone is awesome. The sound quality is great and the features are endless. I had tried a previous Uniden phone (similar to this) and the quality was terrible and ended up returning it, so I was a little nervous and hesitant to order this, especially online. But I am very happy that I ordered this phone.

Here are my Pros (and also best features):

* The handset is small and lightweight, but feels very comfortable when using it.

* The bright orange backlight makes it great to read the LCD display in low light.

* When you use the base to dial a # and then remove the handset from the base, it transfers the call automatically to the handset and turns off the speaker mic. My older Vtech didn't do that and I'd get immediate feedback on the speaker.

* The DND (Do Not Disturb) Button. Press this and it turns off the ringer on all the expandable phones, great when you want to have a peaceful evening!

* The large selection of ring tones and the ability to apply a ring tone to a specific address book listing.

* The ability to update the time/date and other handset features globally. No more having to change each handset manually.

* Room Monitor. Great Feature!

* The price! Great price for a great phone with additional handset!

* The ability to copy the address book from the base or a handset to another handset. Now all my handsets can have the same address book!

* AND MORE!


There are, no far, no CONS! That's right, NO CONS so far. This phone is awesome. A well planned and executed phone system by Uniden.

As I continue to use this, I will update this review with any cons or problems I run into.

[Edit 5/25/06]

I originally purchased this phone @ 84 dollars from Amazon and now it's down to $64. Amazon was gracious enough to give me a credit for the difference. Now the price REALLY is great and the phone is worth EVERY Penny!

[Edit 8/02/06]

As promised, I am updating my review. To me, a house phone is an important piece of equipment, one that you want to make sure you get your monies worth, which is why I am updating this review for future buyers.

The phone is still working GREAT. I love this phone. The speakerphone works great, even when I am sitting 2-3 feet away from it. I love the fact that I can dial a number using the touchpad on the base in speaker mode and pick up the handset and the base switches off and transfer the call to the handset. When I had my previous Vtech phone and I dialed a # using the dial pad on the base and then lifted the handset, both units would be on and I'd get terrible feedback and I'd have to play the "off" button game to prevent the feedback.

I do have a con though. Saved address book entries are not displayed with that particular person calls. For example, if I have my mom's cell phone # saved in my address book titled "MOM CELL", it won't display "MOM CELL" when she calls. Kind of defeats the purpose ;)

Otherwise this phone ROCKS.

The phone is great in many ways as noted by previous reviewers.
One annoying thing is that the phonebook isn't synchronized between handsets, i.e., you have to use the copy feature every time. Perhaps it's for allowing the kids to have a different phonebook, although I would have preferred a feature to automatically synchronize with the base phonebook.

The one warning I'd like to give others is the inappropriate (automatic) recommendation for the TRU9460, which appears in "Better Together" and in Customers who bought this also bought. The TRU9460 is a BASE unit with a wire to the phone jack. If you want to expand this base system, buy the TCX905 units!

Pros:
- Loaded with features (pretty much like a cell phone).
- Speaker phone on handset and Base.
- Can maintain separate address books on each of the handset and base. Can transfer individual phone number or entire address book from one unit to another.
- Good Looks and Ease of usage.
- Light weight.

Major Cons:
- Handset speaker phone has very low volume (not good for a decent conversation).

Minor Cons:
- Speed dial is not so 'speedy'. Its a 2 step process - press and hold the number assigned for speed dial and then press the talk button. (the second step could have been eliminated)

This phone has several nice features, but also some maddening flaws. On balance, I wish I'd bought a different brand.

When a call comes in with caller ID data, I expect my phone to look up the number in my phonebook and display the name from my phonebook, not the raw caller ID name. For example, many people who call me call from cell phones. The raw name data for all of them is WIRELESS CALL. But if the phone matches the caller ID number to a number in my phone's phonebook, the caller ID screen can display "MOM" instead of "WIRELESS CALL." Much more useful. My cell phone works this way. Your cell phone works this way. My 10-year old non-Uniden landline phone (now defunct, alas) worked this way.

Uniden's phones, or at least this model, do not work this way. You get the raw caller ID name displayed -- no matching to phonebook entries. Does that mean that you get fifty calls a day from WIRELESS CALL when all of your callers' names are right there in your phonebook? Yes. Uniden's product philosophy apparently is: Don't be so lazy -- memorize and learn to recognize the numbers of your callers.

There's also a glitch in the transfer of phonebook data from the base to the handset. The base display said that it had transferred all phonebook entries, but in fact one entry did not transfer, even after multiple tries. I had to hand-enter it separately into the handset.

If these problems don't concern you, then maybe the Uniden is a good choice for you. Otherwise, pick a different phone.

I acquired a TRU9465-2 a few days ago and bought an additional TCX905 handset the next day for another room. I must say that so far I am very impressed, having received compliments from telephone callers. Adding the extra handset took five seconds--placing the fully-charged handset on the base station--and required no other actions on my part.

About the caller ID problem: I deliberately called my TRU (on my Bright House Network's cable system) from my cell phone (on Cingular) and was identified as LASTNAME FIRSTNAME. I then entered my cell phone number with a dummy name in my phonebook and called again. The display read LASTNAME FIRSTNAME as it had before. It has always identified me by name, although it does not use the one in my phonebook. Perhaps this problem is carrier-, not phone-, related. It would be nice for the system to use my phonebook's information, but for me it's not a deal-killer. I still know who's calling from caller ID.

The only problem I've noticed so far is that, when you copy the phonebook from one station to another, the name and number are copied but any selected ring for that person is not.

This phone is incredible, we have a 4000 square foot house with three floors not including the basement, the base is plugged into the phone line on the top floor, we get perfect coverage everywhere. To top it all off, this thing has every feature imaginable that allows you to talk to anyone in the house without shouting, it has a room monitor so you can check on the baby when you need, you can hit privacy if you dont want anyone to listen to your conversation, it's easy to make sure each phone has a phone book and the handsets number themselves automatically. We have 8 handsets in the house the only thing I wish is that my family can put them back where they belong so they dont discharge, although the battery lasts for a long time and recharegs pretty quickly. Its perfect for our needs and exceeds many expectations.

I was so excited when I found this phone because it had all the features I had been looking for. Unfortunately it also had a problem with losing the volume coming through the receiver periodically during calls. The volume would come and go throughout calls. I contacted Uniden (expect to be on hold for up to 30 minutes) and they sent me a refurbished phone - same problem. It was NOT a problem with interference or DSL. This phone is defective. I googled the phone and problem and found other people reporting the exact same frustration. I wish I could have made this phone work, but the volume issue is not something you can live with. DO NOT BUY THIS PHONE.

I just moved and got this phone for all the extra space I would now have. It's a great phone with tons of wonderful features that I love. Even when using the speakerphone from the handset and not the base, people tell me they can't even tell they're on speakerphone! Unfortunately, maybe it's the 5.8, but I get a lot of static at the beginning of a call. It goes away after a minute or so. Perhaps it's picking up other electronic signals????? Other than that annoyance, it's a great phone.

I was replacing an ancient V-tech cordless phone system with this Uniden. It keeps dropping the signal in my house, from the bedroom to the living room. No other electronics were running at the time.

Also, Amazon makes you pay back the "free" shipping when you return an item, not just the shipping to send the item back. Don't buy something here if you aren't sure of the quality, you'll do better returning it if you purchase from a local store.

I got this model Uniden phone set because it doesn't operate on the same frequency as my wireless router. I'm quite pleased. Sound quality is fine, there is no interference between the router or the handsets (I use VOIP service, so my phone base and my router are physically very close) and the controls are easy to use. The phone's range is great - it reaches everywhere in the house, and almost the entire yard. Features like the intercom and room monitor are handy - no more shouting across the house or going upstairs to check on the sleeping kids. So far, so good.