82 of 84 people found the following review helpful:
4.0 out of 5 stars
This Product is Really Good, September 29, 2006
This review is from: Uniden TRU9496 2-Line Corded/Cordless Digital Answering System (Office Product)
I was looking for a system to replace an aging Siemens 8825.
After trying the Panasonic KX-TG6700B (defective), the
Motorola MD7081 and MD7091 (both have terrible sound quality),
and the AT&T EP5962 (poor button layout and feel and display) I decided to
try a Uniden product. So far, the TRU9496 is getting the job done.
What's good:
1. Good size, feel and layout.
2. Easy to set up.
3. Speaker volume on the base and handset speakerphones
Is excellent.
4. Sound quality on the base and handset is excellent.
5. Phonebook can be searched by first letter of the name.
6. Phonebook allows two phone numbers per name.
7. A handset can communicate with another handset directly,
Like a walkie-talkie.
8. Base display shows how many messages are in the answering
Machine separately for each line.
9. Base and handset displays show date and time.
10. A waterproof handset is available (TWX977).
11. Keypad on the handset is backlit.
What's not so good:
1. Range is ok but could be a little better.
2. Ringer volume control is not great. There are only two settings:
Low is to low, and high is too high.
This phone system should be seriously considered for its sound clarity
And excellent set of features.
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37 of 37 people found the following review helpful:
3.0 out of 5 stars
Nice phone ..trouble with handset & service stinks!, January 12, 2007
This review is from: Uniden TRU9496 2-Line Corded/Cordless Digital Answering System (Office Product)
The 2-line base station is a very good solution for my home office. Clarity is exceptional. A well-thought out design for recording separate messages for each line. My line has caller ID (Highly recommended) which allows easy phone number recall and move to phone book for permanent storage.
After one week, I had problem with portable handset. Handset would "freeze" ,i.e. would not respond to any key and not light-up. I called Uniden customer service three times -- each time 1/2 hour wait to talk to customer service! After a number of suggested fixes --- pull-out battery and hit * # keys --- to re-set handset, problem continued again after a short time.
Uniden said to send handset to Texas for "possible" replacement. Now I am one phone short for two weeks and who knows what will come back ...plus shipping $$$ on me. Uniden refused to send me a new replacement. This handset is in-use for only one week.
A great phone buy ---if it works ! Good luck.
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27 of 27 people found the following review helpful:
4.0 out of 5 stars
Uniden TRU9496 is a good value, October 23, 2006
This review is from: Uniden TRU9496 2-Line Corded/Cordless Digital Answering System (Office Product)
I replaced a Siemans 2420 desk system with the Uniden TRU9496 and I give this phone 4 stars. It is a good phone for the money and performs well. The only complaints that I have are:
1. No 2.5mm jack in that base for a headset.
2. No speed dial buttons. You have to use the Address Book. Four to six buttons would be nice.
3. Can't use the handset in the charger base.
4. More storage for messages would be nice.
5. Caller ID deletes have to be done on the base and handset separately.
Other than that this phone is great. I have the phone in my basement office and the base unit is about six inches from my foundation wall. I am able to go about 75 feet from my house to my shed in the backyard without a great loss of sound quality. I only get the occasional click here and there. That was a BIG improvement from the Siemans product which would drop calls sometimes.
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