In the past five years, an entire industry has emerged without the notice of most of mainstream America, called the Unified Messaging world. In one fell swoop, this industry combined the rudimentary infrastructures of the four general electronic messaging worlds to create a system in which they can all be used to offer the greatest range of messaging services possible. Phone, email, fax, and pager mail are now all accessible from one place, stored and served up through your choice of interface (phone, computer, fax, or pager). A wide range of services can be offered such as automatic voice recognition (AVR), the ever-popular fax on demand and fax back services, and other less well known services such as call control services and find me (hunt sequence) services that could never be done by existing standalone messaging services. In this groundbreaking text, you will learn about the world and services of unified messaging in detail and then how to set up a unified messaging system for yourself with the world's easiest unified messaging system!
Book Description
Editorial Reviews
Review
"A perfect read for anyone who wants to learn everything about unified messaging in an easy, organized, and interesting manner! This book is a fun way to learn about the technical system and all that you can do with it!" -- Daniel Cogan, Systems Engineer, Conexant
About the Author
Mbuyi Khuzadi obtained his bachelors degree from the California Institute of Technology in Mathematics, Physics, and Electrical Engineering. He then went to work in the aerospace industry for Aerojet Electronic Systems Division for several years where he worked on signal processing systems and developed communications protocols in hardware systems. He returned to the University of California at Irvine to complete his Masters degree in Electrical Engineering in 1998. He became more concerned with communication technology and jumped headlong into the unified messaging world. He presently works as a consultant in communications and aerospace engineering.
Mong-Tham Khuzadi obtained her bachelors degree from Occidental College in Kinesiology. She continued her education in the medical profession for several informal years while she worked as an educator. She jumped into the communication world with applications in the medical world. She presently works at the University of California at Irvine Medical Center and consults for the unified messaging world with applications in medicine.
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Most Helpful Customer Reviews
2 of 2 people found the following review helpful:
4.0 out of 5 stars
Simple Easy Introduction to a New Technology,
By A Customer
This review is from: Unified Messaging Made Ridiculously Simple! (Paperback)
I am new to the technological world and don't need to a super highly technical book. All I want to do is read a book that introduces me to the newest technology that I can use in my business. This book was a breath of fresh air! It was a simple introduction to unified messaging, which I have heard about here and there. It made the issues and uses of a unified messaging system clear and concise, and presented it in a style that was somewhat entertaining. If only all introductory technical books could be this easy! Read this book if you want to learn about the unified messaging world but don't want to be lowered into all that technical mumbo jumbo that technical people seem to include in all their writing!
2 of 2 people found the following review helpful:
1.0 out of 5 stars
Provided little original insight on unified messaging,
By A Customer
This review is from: Unified Messaging Made Ridiculously Simple! (Paperback)
It was so ridiculously simple that it wasn't very interesting.There was no mention of messaging standards, the Internet's impact onmessaging or the future of messaging. This book was a combination of three things: a list of basic unified messaging features, a plug for the MaiSoft product and an installation guide for the product. The list of features is good first step for beginners, but many are pretty obvious for anyone who has used a voice mail system or e-mail system. The installation guide is only useful for people who purchase the MaiSoft software, and they get it with the product anyway. Going through the installation wizards taught me, a non-customer, very little about unified messaging. Also, the "cute" writing style gets very old, very quickly.
3.0 out of 5 stars
A good place to start to learn about Unified Messaging,
By A Customer
This review is from: Unified Messaging Made Ridiculously Simple! (Paperback)
This is the first book of its kind to define and describe the communication application that combines Email, voice-mail and fax. The first eight chapters sets the groundwork and should be read by anyone seeking to enter the world of Unified Messaging. Although it is basically an installation and user manual for Maisoft's Office Messenger product, it provides an excellent example of developing an Unified Messaging application. Understanding how this product is used illustrates the wide possibilities of Unified Messaging.
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