We read all the other reviews and was a little hesitant to order this product. After reading the reviews we noticed that the main problems people were having was assembly and the damage on delivery. We said what the heck and figured if it was damaged on delivery we would not accept it. So we ordered and hoped for the best. We are really glad we did. After holding our breath while we opened the box, expecting the worse, it was perfect. No damaged tiles as some of the previous reviewers had. After taking all the parts out of the box to inspect them the assembly began. It could not have been more simple to assemble. The one main thing to keep in mind during assembly is to HAND TIGHTEN ONLY as you put it together. Only after the assembly is complete should you use your screwdriver to tighten all the screws. Now it was time to try it out. After a couple of unsuccessful attempts at using the electric starter as directed I held the gas button down a little longer and it fired right up. It works GREAT. We love it. Even though we did not buy it for a heat producing product it does put out a good bit of heat. We use it in a screened in porch therefore I do not use the cover so I can't comment on the quality of the cover. I plan on cutting a piece of plexiglass to lay on the top so we can use it as a table and also for protection from humidity. I did buy another bag of lava rocks to add to the bowl to cover the bottom. I would definitely recommend this product.......