Let's face it . . . this is a reasonably priced fire pit. I got the best price on Amazon.com after a bit of searching around. It looks pretty nice in my yard and it's a good size. I have a feeling it won't last forever, but, again, it's reasonably priced.
The delivery time was quick . . . I could have received it in about a week . . . you get to pick your delivery window. I picked a weekend, which delayed it a few more weeks. Then I had to call to delay it an additional week. The delivery company was very accommodating.
It took about 2.5 hours to assemble. My partner and I worked together on it. It was helpful to have two people to a) assemble and b) figure out what part goes where. The directions aren't super clear, but we figured it out ok. Nothing was terribly difficult, but two sets of eyes ands two sets of hands really helped.
While we were unpacking the parts and assembling, it was clear this wasn't a super high quality product. The metal is a bit flimsy, but workable. The packing seemed minimal, but, again, acceptable. Well . . . sort of.
The big problem became clear when we flipped the unit over at the end of assembly. You build it upside down and turn it over at the end. That's when we realized the granite top was cracked essentially in half. I'm sure it happened in shipping. Again, the packing wasn't that substantial.
When I called the company (it was a Saturday) the guy who answered was very nice. He gave me a choice: wait about 6-8 weeks for a replacement part or call Amazon for a whole new unit. I decided to wait for the new granite top since it was already built and I could use it in the interim.
While I am disappointed about the top, I'm going to be able to use it right away, it looks nice, and the customer service was really good. So, I think this is a good deal for the money.