Most helpful critical review
3 of 5 people found the following review helpful
Pearlfection.... Big Disappointment!!
on June 23, 2012
I bought several packs of red/white & black/white jumbo pearls to create centerpieces at my in-laws 40th anniversary party. I bought them about a month in advance so that I could practice the "floating pearl" look before the actual party. I received everything I ordered from AMAZON except the pearls. When I was about to contact the seller to inquire about my order, I got an e-mail saying the product will be shipped in about 2 days. It took them about 10 days just to ship it, which annoyed me because I really wanted time to prepare. Anyway, when I finally received the pearls I was very excited at how beautiful they were. I put them in the vase with the transparent water gels but didn't acheive the look on the website. I contacted the seller for help and was told that I had to purchase the water gels in order to get instructions on how to create that look. I told them I bought the water gels on AMAZON for less than half of what they were selling it for. I also informed them that I spent over $120 on their jumbo pearls but because I didn't buy their over-priced water gels to go with the pearls they said they wouldn't tell me how to create the look. So had to improvise for the party but was very disappointed. When I contacted the seller to return the remaining packs of unopened pearls I didn't use because I didn't know how to, they refused to accept my return. Now, I'm stuck with over-priced pearls that I wish I had searched for at any craft store. I don't understand how they're running a business but it seems like a complete rip-off. I am very disappointed and disgusted with Pearlfection.