Universal Appeal: The Bottom Line Benefit of Diversity [Hardcover]

Ivory Dorsey (Author)

Book Description

Publication Date: May 1994 | ISBN-10: 0840396880 | ISBN-13: 978-0840396884

A busines approach to Diversity. It outlines the authors path from EEO/AA to Diversity as she entered Xerox Corporation on the front line of Change. As Black Woman in Field Sales and Management during the most competitive time in Xerox' history (the first time the company ever had competition), she was forced to reconcile Diversity with Dollars--there was no place for social issues or self pity. The book shares strategies and solutions for todays competitive times.

Editorial Reviews

About the Author

Ivory Dorsey Informing, Inspiring, & Igniting

Ivory’s goal is to inform, inspire, but mostly to ignite action. She understands the workplace like few people do. She is a product and proponent of change, with a broad-based background rarely seen in the industry. She doesn’t simply talk about what she has read, heard or gained from interviewing others. She has and is living her message. She has a track record to prove it (entrepreneurial/employee). She has been an independent contractor since 1984.

With a background as an employee with Xerox Corporation for 10 years and an independent contractor since 1984, she has synthesized her experience into a powerful resource for business. She has a performance track record that includes Field Sales, Field Sales Management, Customer Education, Retail Store General Management, Education, and Administration. Since 1984, he has addressed thousands in a multitude of industries at all levels on topics that include Change, Competition, Leadership, Sales, Diversity, etc.

She is lauded for her ability to simplify the complicated and to communicate in a way that is engaging and empowering. A recent client wrote: “Even though the bar was set very high, you definitely cleared it. I know you worked hard to prepare for this session. That effort truly demonstrated that you were ‘born to do this job.’ Your message, your humor, and your passion were a great conclusion to a strong meeting.”

A multi-dimensional speaker, trainer, and consultant, Ivory glides effortlessly through topics involving Sales, Diversity, Customer Service, Leadership, Personal Development, and other non-technical business topics. This makes for a very powerful question and answer or breakout session. She thrives on the unsuspected questions—audiences love it!

Ivory works to deliver a timely and relevant message through customization. She works with your organization to customize a presentation that addresses the topic in your current reality while keeping it in perspective with current events. Reconciling the two is her strength. Ivory believes that a one-size fit all presentation to the workplace is no longer appropriate or tolerated in the ever-changing business climate.

The common denominator for all sessions is that the participants leave with a mentality of empowerment including personal accountability for results, thinking as a skill, and maintaining a professional level of enthusiasm through self-management.

She has a client base as diverse as her background and has literally addressed thousands all over the United States and beyond. She has had the unique experience of working with regulated companies prior to de-regulation and has guided many of them to the new competitive arena. This client base was developed mostly through repeat and referral business. She thrives on change and the business of competition.

Product Details

• Hardcover: 122 pages
• Publisher: Kendall Hunt Pub Co (May 1994)
• Language: English
• ISBN-10: 0840396880
• ISBN-13: 978-0840396884
• Product Dimensions: 9.2 x 6.2 x 0.6 inches
• Shipping Weight: 14.4 ounces
• Amazon Best Sellers Rank: #4,617,356 in Books (See Top 100 in Books)

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