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5.0 out of 5 stars The definitive overview, November 7, 2003
By 
J. Bennett "Good Guy" (Sandy, UT United States) - See all my reviews
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This review is from: The 7 Universal Laws of Customer Value: How to Win Customers & Influence Markets (Hardcover)
The 7 Universal laws is easy reading which is good because you will want to refer to it constantly. The ideas presented are the kind which make you wonder why you hadn't seen it so clearly before. Simply useful.
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0 of 1 people found the following review helpful:
5.0 out of 5 stars For any one working with customer, June 30, 2001
This review is from: The 7 Universal Laws of Customer Value: How to Win Customers & Influence Markets (Hardcover)
this book is very simple, and interesting. this book for evey one working with people. you will learn
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4 of 8 people found the following review helpful:
5.0 out of 5 stars A Must for Your Business Library, January 4, 1998
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N. Timmons (Kingston, NH USA) - See all my reviews
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This review is from: The 7 Universal Laws of Customer Value: How to Win Customers & Influence Markets (Hardcover)
A lucid, light read that offers powerful insights. This book is a must for the business or marketing person's reference library. Thoroughly enjoyed it!
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1 of 6 people found the following review helpful:
5.0 out of 5 stars This book is excellent! Stave has done it again. Great book!, June 1, 1997
By A Customer
This review is from: The 7 Universal Laws of Customer Value: How to Win Customers & Influence Markets (Hardcover)
This book is almost as excellent as Steve's first book "How May I Help You". It has great ideas about most any buissness situation
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1 of 6 people found the following review helpful:
5.0 out of 5 stars An excellent Book!! Mr. Broydrick has done it again!, February 4, 1997
By A Customer
This review is from: The 7 Universal Laws of Customer Value: How to Win Customers & Influence Markets (Hardcover)
Even better than the first of Mr. Broydrick's two book; How May I Help You, this book truly sheads light to buisness. The best buisness book ever
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