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Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions [Hardcover]

Bruce Hanington , Bella Martin
4.4 out of 5 stars  See all reviews (13 customer reviews)

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Book Description

February 1, 2012

"Universal Methods of Design is an immensely useful survey of research and design methods used by today's top practitioners, and will serve as a crucial reference for any designer grappling with really big problems. This book has a place on every designer's bookshelf, including yours!" —David Sherwin, Principal Designer at frog and author of Creative Workshop: 80 Challenges to Sharpen Your Design Skills

"Universal Methods of Design is a landmark method book for the field of design. This tidy text compiles and summarizes 100 of the most widely applicable and effective methods of design—research, analysis, and ideation—the methods that every graduate of a design program should know, and every professional designer should employ. Methods are concisely presented, accompanied by information about the origin of the technique, key research supporting the method, and visual examples. Want to know about Card Sorting, or the Elito Method? What about Think-Aloud Protocols? This book has them all and more in readily digestible form. The authors have taken away our excuse for not using the right method for the job, and in so doing have elevated its readers and the field of design. UMOD is an essential resource for designers of all levels and specializations, and should be one of the go-to reference tools found in every designer’s toolbox." —William Lidwell, author of Universal Principles of Design, Lecturer of Industrial Design, University of Houston

This comprehensive reference provides a thorough and critical presentation of 100 research methods, synthesis/analysis techniques, and research deliverables for human centered design, delivered in a concise and accessible format perfect for designers, educators, and students. Whether research is already an integral part of a practice or curriculum, or whether it has been unfortunately avoided due to perceived limitations of time, knowledge, or resources, Universal Methods of Design serves as an invaluable compendium of methods that can be easily referenced and utilized by cross-disciplinary teams in nearly any design project.

This essential guide:

- Dismantles the myth that user research methods are complicated, expensive, and time-consuming

- Creates a shared meaning for cross-disciplinary design teams

- Illustrates methods with compelling visualizations and case studies

- Characterizes each method at a glance

- Indicates when methods are best employed to help prioritize appropriate design research strategies

Universal Methods of Design distills each method down to its most powerful essence, in a format that will help design teams select and implement the most credible research methods best suited to their design culture within the constraints of their projects.


Frequently Bought Together

Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions + Universal Principles of Design, Revised and Updated: 125 Ways to Enhance Usability, Influence Perception, Increase Appeal, Make Better Design Decisions, and Teach through Design + 100 Things Every Designer Needs to Know About People (Voices That Matter)
Price for all three: $66.51

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Product Details

  • Hardcover: 208 pages
  • Publisher: Rockport Publishers (February 1, 2012)
  • Language: English
  • ISBN-10: 1592537561
  • ISBN-13: 978-1592537563
  • Product Dimensions: 10 x 8.6 x 0.8 inches
  • Shipping Weight: 2.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (13 customer reviews)
  • Amazon Best Sellers Rank: #13,150 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Bruce Hanington is an associate professor, director of graduate studies, and former program chair of industrial design in the School of Design at Carnegie Mellon University in Pittsburgh, Pennsylvania. He has dedicated his teaching and research to methods and practices for human centered design, with an emphasis on design ethnography, participatory design, and the meaning of form in context. He has consulted on design projects with GE Appliance and Johnson and Johnson, and his work has been published in Design Issues, The Design Journal, and Interactions, with chapters in Designing Inclusive Futures and Design and Emotion: The Experience of Everyday Things.

Bella Martin is a design practitioner and independent consultant in Atlanta, Georgia, where she brings her expertise for design research methods to companies who are new to user-centered design but eager to give their users a voice in the design process. She holds a Master of Design in Communication Planning and Information Design from Carnegie Mellon University, where she first began her ongoing work in visualizing user-centered research methods.


Product Details

  • Hardcover: 208 pages
  • Publisher: Rockport Publishers (February 1, 2012)
  • Language: English
  • ISBN-10: 1592537561
  • ISBN-13: 978-1592537563
  • Product Dimensions: 10 x 8.6 x 0.8 inches
  • Shipping Weight: 2.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (13 customer reviews)
  • Amazon Best Sellers Rank: #13,150 in Books (See Top 100 in Books)

More About the Author

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Customer Reviews

4.4 out of 5 stars
(13)
4.4 out of 5 stars
Most Helpful Customer Reviews
14 of 14 people found the following review helpful
5.0 out of 5 stars Indispensable October 13, 2012
Format:Hardcover|Amazon Verified Purchase
As a user experience designer with 10 years of experience and clients like National Geographic, Stephen Hawking, Best Buy, Bon Iver, and Harvard University, I have experience with nearly every method described in this book. Yet when I pack up to go to work or consulting gigs or client meetings or lectures or workshops, this is the first book that goes into my bag before I leave home. When I'm not carrying it with me it is usually still close at hand. There are many more inspiring, industry-changing texts on the market, but Universal Methods of Design is simply the most valuable book in my day-to-day practice.

I thought of saying that this book is to user-centered designers what Strunk's Elements of Style is to writers, but the analogy isn't quite right. Writers generally know the best practices for semicolon usage and unordered list formatting. In contrast, most people that claim the title "user experience designer" still spend the majority of their time wireframing or designing in Photoshop. It's really not your fault, it is ours; the UX community has done very little to help educate entering UX professionals, so you have likely never been exposed to most of the methods detailed in this text. You don't know how powerful a simple technique like Affinity Mapping can be, or how the investment in LEGO's Serious Play products can yield a hundred-fold return, or how an absurd hour spent writing love letters and hate letters to yourself can significantly improve a product. But for the aspiring UX designer, this book is an essential introduction to the methods used in professional experience design projects.
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7 of 8 people found the following review helpful
Format:Hardcover|Amazon Verified Purchase
This is a reference book and a survey book, of one hundred current methods in design research methodology, for the fitting of a product, service or system to a user, client or customer population. The survey and the text are the product of the superb learning and research environment for these methods at Carnegie Mellon University.

Methods are listed in alphabetic order. Each is given a two page treatment; one page of text and another of figures and diagram. URLs, standard reference sources are conveniently listed on the same page, and not in an index at the back of the text. The treatment of these diverse methods in identical format makes a cross comparison of methods simple and fast. Further, an indication is given (an index of 1 through 5) of whether the method is useful at the early or the late phases of the research process so that methods can be compared within phase-catagories.

The format and page layout in the hard-copy version are such that moving between methods, and cross comparing methods will be easier in the paper format than in the electronic. At the bargain price of 24 USD this is both an affordable and very complete aid to current best practices in design survey methodology.
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4 of 4 people found the following review helpful
4.0 out of 5 stars Awesome overview of research methods April 24, 2012
Format:Hardcover
I loved Universal Principles of Design so I was confident this book would be good too, and it certainly delivered on it. It's great for a reference and prompt but I even learned some new techniques as well. Beautifully designed and illustrated. Recommended for designers, design researchers and anyone working in business or public sector who cares about people.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Great book June 17, 2012
By Rosa
Format:Hardcover|Amazon Verified Purchase
This book is at an advance design level. It has great information and excellent examples. I would recommend this book to any designer in marketing and any artist as well.
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2 of 3 people found the following review helpful
4.0 out of 5 stars Great reference, lots of page skipping. NO GLOSSSARY November 11, 2012
Format:Hardcover|Amazon Verified Purchase
This book is very high level and can get pretty darn "fluffy" at times. I guess when you have the goal of hitting 100 design methods in a fairly new field, you can start to pick up some of the softer, time consuming, don't really know how to interpret the data cause there isn't really any, and what we do have is super qualitative and ... anyway, all said, it follows a great premise where it explains which design phase each method belongs and if it is qualitative or quantitative etc. So on the bright side of pumping tons of methods in here, you will DEFINITELY find at least 10 you didn't know about. and once again it makes a great reference book, and I love reference books. One thing that drive me crazy... NO GLOSSARY? what if I want to search methods that have to do with {color}, unless the method is called color method, you are pretty stuck to just remember what you read
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5.0 out of 5 stars I use it all the time May 16, 2013
By laug
Format:Kindle Edition|Amazon Verified Purchase
I find this book very handy, and I use it whenever I need to clarify a design concept or a user research notion.
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4.0 out of 5 stars Good survey April 30, 2013
Format:Kindle Edition
This is a useful survey of design inquiry & process tools. I'm looking in comparison to the thinking tools used in senior level coaching where there are parallels and extensions - in other words helping people expand how they consider complex issues especially involving domains outside their expertise area. I like the design stage labelling and the standard format for each entry works across the spectrum.
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5.0 out of 5 stars Excellent overview of Service Design methods April 29, 2013
Format:Hardcover
This is an invaluable design companion to anyone entering or practicing within the field of Service Design. It provides multiple choices for methods and techniques that can be applied and customized for any given complex problem. It is written in a succinct and relevant way, helping design teams formulate clear strategies and adopt a series of proven tools that will enhance stakeholders's lateral thinking and provide all involved with an insightful, evidence-based understanding of the challenges and opportunities inherently present in their problem space.
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