Every custom diploma frame is assembled by hand, using only the finest museum quality matboard materials, premium mouldings chosen for their straight grains and durability, and add-ons to give your frame a custom look that will stand the test of time. These frames feature a removable back, with easy to follow assembling instructions, that allows you to safely insert your diploma. IT IS VERY IMPORTANT TO PROVIDE US WITH THE DIMENSIONS AND ORIENTATION (HORIZONTAL OR VERTICAL) OF YOUR DIPLOMA! If you do not have access to the diploma, please contact the University of Phoenix's Office of the Registrar at (866) 766-0766 to determine the width and the length of the diploma. It will be necessary to supply the Registrar with the type of degree and the year of graduation. Please include these details in the GIFT OPTION MESSAGE. If you proceed to checkout without supplying this information, please call or email our customer service department.