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Unleashing the Power of IT: Bringing People, Business, and Technology Together Hardcover – April 26, 2011


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Product Details

  • Hardcover: 288 pages
  • Publisher: Wiley; 1 edition (April 26, 2011)
  • Language: English
  • ISBN-10: 0470920424
  • ISBN-13: 978-0470920428
  • Product Dimensions: 6.4 x 1 x 9.3 inches
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (12 customer reviews)
  • Amazon Best Sellers Rank: #359,873 in Books (See Top 100 in Books)

Editorial Reviews

From the Inside Flap

While CIOs and IT leaders have faced challenges never seenin the history of their profession over the past few years, they'vealso been responsible for producing an awareness throughout theirorganizations that technology really can be a game-changer. From abusiness leader's perspective, market forces such as globalization,consumerization, and increasingly savvy consumers have turnedtechnology into a key differentiator as companies seek to expandinto new markets and create a competitive advantage.

Written for CIOs and IT managers, Unleashing the Power ofIT is designed for you to immediately begin using the bestpractices and proven strategies found within this book. Rather thanwriting from a 30,000-foot level, author Dan Roberts has combinedbig-picture context with specific advice you can use in your nextplanning session, staff meeting, or client interaction. Based onproven approaches that generate results, this practical andapplicable book takes a close look at:

  • Creating your twenty-first-century workforce andculture

  • Transforming your IT team

  • Building a customer-centric IT culture

  • Moving from order takers to consultative businesspartners

  • Negotiating agreements while strengtheningrelationships

  • Managing the art and science of projects

  • Sharpening your political savvy

  • Marketing IT's value

Cutthroat competition is forcing continuous innovation, andgovernment regulations are driving constant introspection—allfueled by technology. Interact with customers through onlinecommunities. Use social media to enhance customer loyalty. Find newproduct and service innovations. Do it all with the invaluableguidance and wellspring of vital information found in Unleashingthe Power of IT.

From the Back Cover

Praise for Unleashing the Power of IT

"Ouellette & Associates has done an excellent job outliningthe critical elements of a collaborative IT environment andpointing out the steps IT professionals can take to becomestrategic business partners. Unleashing the Power of IT:Bringing People, Business and Technology Together offers keeninsight into ways we can maximize our skills to create value forbusinesses. The advice in the book is practical and, mostimportant, actionable."—Barbara Koster, Senior Vice Presidentand Chief Information Officer, Prudential Financial, Inc.

"O&A continues to lay down the foundation for the future.Just like they have been doing for over twenty-five years, O&Ahas captured the pulse of the industry. Their vision in definingthe transformation of IT is exactly where we all should be focused.The game has changed, and O&A recognizes the need to transformourselves into a new set of skills that are in tune with ourorganizations."—Alan Guibord, Founder, The AdvisoryCouncil

"This book is concise and readable. More importantly, itprovides insights and examples to which any IT leader can relate.Anyone that wants to get better, and make their organizationbetter, will find ideas and action plans in this book."—DonImholz, CIO, Centene Corporation

"During my years as CIO, I have learned that the role is quitecomplex and success requires close attention to a very broad rangeof responsibilities. O&A's new book provides a practical,thought-provoking road map for those IT leaders who are strivingfor organizational excellence. Bringing people, business, andtechnology together is the theme of the book and serves as aconstant reminder of the balance required by the transformationalleader. I highly recommend that IT leaders read and then re-readthis book."—Don Desiderato, Principal, Novarica InsurancePractice


More About the Author

Dan Roberts is a 29-year veteran of the IT industry and the CEO and President of Ouellette & Associates Consulting, Inc. (O&A). He is the co-author of the new book Confessions of a Successful CIO: How the Best CIO's Tackled Their Toughest Business Challenges (Wiley, 2014) and contributing author of several books, including Unleashing the Power of IT (Wiley, 2013) and Leading IT Transformation.

Dan is a frequent keynote speaker at IT industry events and is often quoted in leading industry journals. Believing there has never been a better time to be in the IT profession, he is passionate about closing the IT skills gap and developing the next generation of IT leaders.

Since 1984, thousands of CIOs and IT executives have leveraged his firm's IT talent assessment tools, talent development services, and thought leadership resources to guide their IT culture change initiatives and people strategies.

Dan is a graduate of the University of New Hampshire's Whittemore School of Business & Economics. He is also on the board of Darkhorse Benefits, the 501c3 non-profit that is expanding the IT talent pool by helping IT-enabled military Veterans successfully transition into civilian IT careers.

Inspired by his two grown children, Dan and his wife split their time in NH and Kennebunkport, ME. He can be contacted at:

droberts@ouellette-online.com
Twitter: @roberts_dan
603-623-7373

Customer Reviews

4.8 out of 5 stars
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The book is an excellent pragmatic how-to guide.
Ray Halagera
When I was less than half-way through reading it, I submitted an order to purchase a copy of the book for each one of my staff members.
S. Nakashima
This book is a must read for anyone in IT, from line staff to the highest levels of management.
Amazon Customer

Most Helpful Customer Reviews

2 of 2 people found the following review helpful By Dan Folwick on May 8, 2014
Format: Hardcover
In "Unleashing the Power of IT", Dan Roberts has taken a direct path to assist those who are caught up in the fog of IT advancement within a company or organization. He applies some change management with select "war stories" of what did/could go right or wrong.
This isn't technical in the "technology" sense, but more of a management style or "tool" that can help one get to where they want to go . . . and have some help (from the book and from your staff) to get there. With the CIO role undergoing a slow constant shift to managing parts AND people, this should find a permanent place on your bookcase. IT should be very near your chair as you'll be reaching for it regularly.
It's good to know that Mr. Roberts is following this up with his new book, "Confessions of a Successful CIO"!! I strongly urge you to have both of these tools in your management toolbox!
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2 of 2 people found the following review helpful By Boms on February 22, 2012
Format: Hardcover
Having been a CIO for over 12 years now, and in Information Technology for over 30 years, I've seen just about every approach to getting it right, both good and bad. Dan's book "Unleashing the Power of IT" is spot on. He understands the need for an IT department to adapt and become truly engaged with the business it belongs to, and can explain how through the consultative approach. Anywhere you look in the book, from Project Management, to Negotiation, to Vendor Relationships, you see the common thread of people and communication. As I've heard Dan say, it's the "human side of technology". This is not a new fad, and will always be relevant. The book brings home the concept with practical, actionable steps. I consider it the survival guide for the IT department that wants to be the service provider of choice.
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1 of 1 people found the following review helpful By Amazon Customer on January 18, 2012
Format: Hardcover
This book is a must read for anyone in IT, from line staff to the highest levels of management. Roberts is very forward-looking and tackles the full range of IT disciplines (with a strong focus on the business relationship) including politics, managing change, selecting vendors, marketing, etc... The book is very much based in reality, with little room for useless theory. It's clear that Roberts has been in the "business" of IT for quite some time.

If you are looking for a guide on how to manage or work in IT that navigates the very real changes going on in this exciting field, then this book is for you.
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1 of 1 people found the following review helpful By Beverly L. Kaye on January 4, 2012
Format: Hardcover
Dan Roberts knows what he's talking about. He has been a specialist in the IT world for years and be brings his deep knowledge and wisdom to his readers, This book is in a class by itself. A must read for any leader in this industry, or anyone entering this profession, and wanting to stay ahead of the game.
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1 of 1 people found the following review helpful By Marci Stahl on October 10, 2014
Format: Hardcover Verified Purchase
I wasn't as impressed as several other reviewers. I found it repetitive and extremely drive and actually not very insightful
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Format: Kindle Edition Verified Purchase
Absolute must for anyone looking to become the IT professional of tomorrow (albeit one that is required today).
Judicious IT leaders and professionals realize that there is a need in IT for more than certifications, degrees and newer software to truly bring out the benefits of IT systems and the teams of people that provide it.
This book highlights the various areas that IT departments and leaders would encounter, the expectations other's have of them and their overall responsibility to grow the business as well as themselves.
Anyone looking to create that spark of fantastic customer service hidden behind all those layers of switches and firewalls will enjoy the insights offered by this book.
IT leaders looking to establish ways in which they can help their staff members grow holistically to help their staff's professional and personal growth will find this book extremely useful too.
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