Most helpful critical review
2 of 3 people found the following review helpful
Mostly for Internal Certification Programs
on January 30, 2011
For anyone not already experienced in the certification business, this book can prove quite useful. It is primarily directed at firms considering implementing internal certification programs. This book is NOT for candidates seeking certrification, neither would it be very useful for firms whose main line of business is certification. The second half of the book consists of PowerPoint slides and checklists that rehash material already presented in the first half of the book. One seventh of the book's page volume consists of a verbatim reprint of a law concerning testing which is available in the public domain. The author's experience in the field is quite rich and she could have written a much more useful book and it's a shame she didn't. I suspect that her motivation for writing this book the way she did is her extensive background in adult education. I would have preferred something more like a college text than something written in the style of a workbook. I want to make it very clear, though, that this is a very good book for firms seeking to implement internal certification programs and I do strongly recommend that they buy this book.