After using this battery pack for about a week, I make the following observations, in order of personal significance:
1. Build quality: The battery pack feels, in a word, solid. There is no flimsy plastic deflection if you press on it and no creaky or uneven seams.
2. Looks: The pack looks great. Yes it is a fingerprint magnet, but it also wipes cleanly to a beautiful gloss to match most smartphones out there.
3. Utility: Very versatile. One port for smartphone and most usb powered gadgets, the other higher amperage port for more power hungry devices, like tablets. I've even used this to charge AA batteries with a usb AA charger. There's nothing I've tried that this won't charge. Also has a built in led "flashlight," but more on this later.
4. Convenience: This pack will charge easily with any usb charger. Standard micro usb connector means you won't have to go searching for a special cable to plug this in and charge it. This pack will also charge as you are using it. This may seem silly if you're at home, plugging this into your computer or power supply, and your phone into the batter, but if you ever use this with a portable solar charger, as I am with the
Goal 0 Zero 19010 Guide 10 Plus Adventure Kit Nomad 7 Solar Charger & 4 AA Battery USB Power Pack, then it is great to charge while the battery pack as per the available light, while still being able to charge your device with the battery pack with reserve and stable power. The led light is also very convenient. Not very bright but it's there and charged up when you need a quick light in the dark, and most importantly, so you can see your cable as you plug it into your device (great for iphone, as there really is no way to feel which side is up or down on the charger cable)
5. Support, Brand Name: Honestly I never heard of the brand name. At first glance, it seems like just an "off-brand" made in china product, and the packaging and manual even has chinese alongside english. But the packaging is attractive and not a generic box like you typically see with other generic products. While I have not yet had to call on the company for support, the quality packaging and literature would lead me to believe that this company is out to make a name for itself, and therefore would be responsive. We shall see. The instructions, on the other hand, were terrible. Very engrishy. But the product is so simple and well designed, that I didn't need the instructions.
Final observations: Again, great product, feels very solid and seems to be of high quality. No problems yet, charges everything. Worth the money.