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Scott Mueller has sold more than two million copies of his bestseller Upgrading and Repairing PCs since it became an instant classic in 1988. Scott's industry-defining hardware book has been translated into 11 languages and has received accolades from PC technicians, enthusiasts, and students worldwide.
Scott is president of Mueller Technical Research, an international research and corporate training firm. Since 1982, MTR has specialized in the industry's longest-running, most in-depth, accurate, and effective corporate PC hardware and technical training seminars, maintaining a client list that includes Fortune 500 companies, the U.S. and foreign governments, and major software and hardware corporations, as well as PC enthusiasts and entrepreneurs. His seminars have been presented to thousands of PC-support professionals throughout the world.
Scott has developed and presented training courses in all areas of PC hardware and software. He is an expert in PC hardware, operating systems, and data-recovery techniques. For more information about a custom PC hardware or data-recovery training seminar for your organization, contact Lynn at Mueller Technical Research 21 Spring Lane Barrington Hills, IL 60010-9009 Phone: (847) 854-6794 Fax: (847) 854-6795 Web: www.upgradingandrepairingpcs.com
If you have questions about PC hardware, suggestions for the next version of the book, or any comments in general, send them to Scott via email at scottmueller@compuserve.com.
When he is not working on PC-related books or teaching seminars, Scott can usually be found in the garage working on performance projects. This year a Harley Road King with a Twin-Cam 95ci Stage III engine continues as the main project (it's amazing how something with only two wheels can consume so much time and money
Mark Edward Soper is president of Select Systems and Associates, Inc., a technical writing and training organization located in Evansville, Indiana. Get more information at the Select Systems Web site at http://www.selectsystems.com. Mark has taught computer troubleshooting and other technical subjects to thousands of students from Maine to Hawaii since 1992. He is an A+ Certified hardware technician and a Microsoft Certified Professional. He's been writing technical documents since the mid-1980s and is the author of the Complete Idiot's Guide to High-Speed Internet Connections. Mark has written and contributed to several other Que books, including Upgrading and Repairing PCs, 11th and 12th Editions; Upgrading and Repairing Networks, Second Edition; Special Edition Using Windows Millennium; and Upgrading and Repairing PCs, 12th Edition, Academic Edition. Mark also co-authored both the first and second editions of Upgrading and Repairing PCs, Technician's Portable Reference. Watch for details about these and other book projects at the Que Web site at http://www.mcp.com.
Mark also has been writing for major computer magazines since 1990, with more than 130 articles in publications such as PCNovice/SmartComputing Guides, PCNovice, SmartComputing, and the PCNovice/SmartComputing Learning Series. His early work was published in WordPerfect Magazine, The WordPerfectionist, and PCToday. Mark welcomes comments at mesoper@selectsystems.com.
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Most Helpful Customer Reviews
11 of 11 people found the following review helpful:
5.0 out of 5 stars
Incredible book for passing the A+ exam,
By A Customer
This review is from: Upgrading and Repairing PCs: A+ Certification Study Guide (2nd Edition) (Paperback)
I bought this book as a study guide for the A+ exam. This year, when i took the exams, i took the hardware in the linear format and scored a 895 (out of 900) and took the os exam in the adaptive format and scored a 1290 (out of 1300). If you want to ace the A+, GET THIS BOOK.
11 of 11 people found the following review helpful:
3.0 out of 5 stars
Good info but way short of A+.,
By Michael J Woznicki "Michael J Woznicki" (Holland, MA USA) - See all my reviews (HALL OF FAME REVIEWER) (REAL NAME)
This review is from: Upgrading and Repairing PCs: A+ Certification Study Guide (2nd Edition) (Paperback)
Scott Mueller is a well respected name in the computer industry and I was hoping that this book would make an excellent reference manual for the A+ classes I teach. While this book is updated to the newest exam it falls short of being the go to book I was looking for.The information presented in the book is good and the attention to detail makes the accuracy of the book very good. However you need the have Scott's 12th Edition of Upgrading and Repairing PCs as a backup to this text. The book does covers topics like motherboards, CPUs, RAM, CMOS and BIOS, storage device, portables, safety, Operating Systems, troubleshooting and networking but the information only scratches the surface. There are also hands-on exercises and review questions, which needs to be expanded. The cd-rom included also has a test engine and lab exercise but overall you will need other material in order to pass the exam.
11 of 11 people found the following review helpful:
4.0 out of 5 stars
Good for studying,
By Grant Donnelly (Australia) - See all my reviews
This review is from: Upgrading and Repairing PCs: A+ Certification Study Guide (Paperback)
This is not a very in depth book. It glosses over the information, and just makes key statements regarding the topic. I found it very useful because I felt I knew enough to pass - I just wanted to make sure I knew everything that would be covered in the tests.Do not buy this as a reference text book - as the title says, it is a STUDY GUIDE. Basically it tells you what you need to know - not how to do it.
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