Craig Greenfield uses his own autobiography to powerfully argue for two frameworks: incarnational Christian ministry in urban slums, and community-based care for orphans. Both models are ones that he saw work during his service alongside the poor in Phnom Pehn, Cambodia, and he uses his own story, academic research, and 25 years of his organization's history to make his case.
When an author shares about an issue as life-encompassing as Christian service among the poor in the slums, I appreciate if they share their whole lives. Greenfield does this well - not just sharing about the service, but about his life that led him to this place, the difficulties in living simply, the strain on his relationships, the successes and the failures. I was grateful for that.
I liked the story, feel the author makes his argument well, and found a lot of practical advice. My only gripe was that the book could have gone more in depth. The academic research supporting a move away from orphanages to community-based care for orphans was well-covered, but I wanted more on the details of Project HALO, the other projects Servants was involved in, and daily life. There was too much there to cram into only 183 pages! It could have been 50% longer. However, I'm sure that Greenfield wanted to keep the focus on a better model for orphan care, and so that is the book we get. It's still a quite good one.