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User-Centered Library Websites: Usability Evaluation Methods (Chandos Information Professional)
 
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User-Centered Library Websites: Usability Evaluation Methods (Chandos Information Professional) [Paperback]

Carole A. George (Author)

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Book Description

1843343592 978-1843343592 July 1, 2008 1
Design an easy-to-use, highly effective library website with this practical guide to usability evaluation methods and their application in the website development process. Author Carole A. George of Carnegie Mellon University covers best practices for collecting the vital information from potential users that will shape the sites design. Youll also find in-depth explanations of important usability techniques and procedures, guidelines for making design changes, and steps for writing reports, participant letters, and scripts. Real-world examples of successful application accompany each topic.

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Editorial Reviews

From Booklist

Beginning by defining user-centered design and its purpose, the work guides the reader through the process of a creating a Web site, beginning with the preliminary planning and doing a user-needs analysis. The idea of participatory design of a Web site is next explored, followed by methods of usability inspection such as heuristic evaluation and cognitive walk-throughs. Planning for usability testing of a Web site and methods to communicate the findings are discussed, and real-life examples are provided in an appendix. An extensive glossary of terms, a lengthy bibliography, and an in-depth index complete the work. Numerous figures and tables provide visuals to assist the user in following the textual advice. This work is of use to any library, whether creating a new site or revising a current one. --Sara Marcus

Review

...this practical guide is a must for any library wanting to create or update their library web sites and improve their users' access to information. --Library Management, Vol. 30, No.4/5 2009<br /><br />"Recommended for all academic, public and special libraries." --Reference & User Services Quarterly, Spring 2009

Recommended for all academic, public and special libraries. --Reference & User Services Quarterly, Spring 2009

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