Beginning by defining user-centered design and its purpose, the work guides the reader through the process of a creating a Web site, beginning with the preliminary planning and doing a user-needs analysis. The idea of participatory design of a Web site is next explored, followed by methods of usability inspection such as heuristic evaluation and cognitive walk-throughs. Planning for usability testing of a Web site and methods to communicate the findings are discussed, and real-life examples are provided in an appendix. An extensive glossary of terms, a lengthy bibliography, and an in-depth index complete the work. Numerous figures and tables provide visuals to assist the user in following the textual advice. This work is of use to any library, whether creating a new site or revising a current one. --Sara Marcus
Review
...this practical guide is a must for any library wanting to create or update their library web sites and improve their users' access to information. --Library Management, Vol. 30, No.4/5 2009<br /><br />"Recommended for all academic, public and special libraries." --Reference & User Services Quarterly, Spring 2009
Recommended for all academic, public and special libraries. --Reference & User Services Quarterly, Spring 2009