Most helpful critical review
60 of 68 people found the following review helpful
Ok Monitor. ASUS warranty not so great.
on December 15, 2012
The monitor is large, and looks really beautiful. The screen is great, stand seemed sturdy enough, and I could adjust the viewing angle better than other monitors I've had. The reason that I gave this item 2 stars is I noticed a dead pixel towards the bottom of the monitor right away. A day or so later I noticed another smaller one. I contacted ASUS customer service and was told that 5 or less dark dots is acceptable for a new LCD monitor. I don't know who decided that it was acceptable to ship monitors with dead pixels, but I wasn't happy about it. I went ahead and returned it through Amazon, which it turned out to be a lot easier than dealing with ASUS in the first place. With Amazon I was able to ask for a refund within minutes of requesting it online (And UPS was there to pick it up the next day). Sure glad I didn't go through one of the brick and mortar stores to get this, that would have been a real pain.