I was very cautious in buying this appliance after reading the past reviews and comments made by others. I bought the device for my mom who is in her 80s and lives alone. She also speaks no English and doesn't have a clue how to navigate menus, deal with wireless networks or login into Skype. I will spare you the time of reading the full review - this appliance rocks and I am so very glad I took the chance.
For the rest of you here is what I found to be cool -
1. I didn't need to read the instructions. Just insert the batter, plug in the AC connector and push the power button - it boots in less then 30 seconds and your greeted with an easy to use setup wizard.
2. Enter your default language, selected your date/time region and country.
3. It will automatically find wireless networks in your home or office and auto-detect the security type. So you just need to select your network and enter passkey.
4. Enter your Skype account information or create one from scratch. It will then ask if you want to "auto-login" and if so going forward you will always be logged in automatically - which is a nice feature for the elderly.
That's it - you are Skyping.
It also does voice recognition so to dial a number you can navigate the contacts or press and hold the "dial" button and then say "Call xxxx" and it will find and dial that person.
I tested this device with a Mac and Windows laptop as well as with the iPhone 4 Skype app. It all worked the first time - both placing and receiving calls. The video quality was very good, worked well under low light, but some light is helpful. The sound is good and clear. Overall I am very happy with it - to the point I will get another one from more home office and minimize the clutter.
Hope this was helpful.