VTech 2960 900 MHz 2-Line Digital Phone w/Answering System

by VTech

Product Details

Product Manual [576kb PDF]

• Shipping Weight: 5 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B00000JB97
• Item model number: VT2960
• Average Customer Review: 2.9 out of 5 stars  See all reviews (31 customer reviews)
• Discontinued by manufacturer: Yes
• Date first available at Amazon.com: September 4, 1999

Product Description

Amazon.com Review

The VTech VT2960 cordless telephone offers 900 MHz ADPCM digital transmission and security for clarity and privacy. With a two-line speakerphone, answering system, and call waiting/caller ID, it's a complete telephone solution in a striking, modern-looking package.

Setting up the phone for basic operation was easy--we just inserted the battery pack, plugged in the AC adapter/recharger, and connected the phone cables to two standard RJ-11 jacks. (At your site, you may have two lines in a single RJ-14 jack.) You control the features through the base unit's 19 front-mounted buttons; there are also two switches on the side and one on the bottom. The handset has an LCD display and 11 buttons in addition to the usual 0-9, #, and *.

We had more difficulty operating the advanced features of the VTech VT2960. Although an audio menu guides you through the steps, using the advanced-feature set (conference calling, memory dialing, caller ID, and setting up the answering machine), was not entirely intuitive without the 45-page instruction manual.

To test the range of this cordless phone, we placed the unit on the fourth floor of an urban office building, subject to many sources of interference. The handset functioned flawlessly over two floors--to about 100 feet. Beyond that, the signal began to cut in and out. The handset automatically searched for the best channel and switched channels as necessary. Long distance and local calls sounded as clear as most corded phones.

With its full suite of features, built-in answering and caller-ID system, and clear sound, this two-line phone would make an impressive addition to a small business or home office.

Pros:

• Very clear sound
• Nonvolatile memory, not susceptible to power failures

Cons:

• 15-minute maximum record time
• Instruction manual required for many features

Product Description

900 Mhz Digital -Two Line Digital Answering Device with CW & CID

See all Product Description

Customer Reviews

Most Helpful Customer Reviews

56 of 58 people found the following review helpful:

2.0 out of 5 stars Disappointing Range, August 31, 1999

By A Customer

This review is from: VTech 2960 900 MHz 2-Line Digital Phone w/Answering System (Office Product)

I was extremely excited about purchasing the V-Tech 2960ci. I have had very good luck with one of their old phones and liked the option of having an answering machine for both lines.

I purchased the phone and connected it up. From one end of my house to the other (about 50 feet), the signal constantly dropped out. The range is severely limited. Going outside was impossible.

My other VTech phone (2-line alpha platinum) is wonderful. I can go anywhere in my house or yard without trouble. With that in mind, I exchanged my phone for a new one. The range was still limited to a mere 50 feet.

The phone is also difficult to shoulder. The cucumber shape may look cool, but it is not practical.

After trying the second phone, I exchanged it for another brand, which is much better.

46 of 47 people found the following review helpful:

2.0 out of 5 stars Good features and price, but poor quality and service, October 10, 1999

By A Customer

Amazon Verified Purchase

This review is from: VTech 2960 900 MHz 2-Line Digital Phone w/Answering System (Office Product)

This is my first electronics purchase from Amazon. It is one of the few phones on the market that had all the features I needed - and the price was quite a bit less than I expected to pay. But...

1. The design is more complicated than it needs to be - not intuitive at all.

2. The range is less than my other 900 MHz phones.

3. The battery needed replacing after five weeks.

4. The phone started goofing up after seven weeks, and, after waiting on hold for an hour, the factory said my only option was to box it up and spend the $10 to mail it in for exchange.

As a result, I'm not inclined to buy any more V-Tech products - even if the prices and features are good.

33 of 34 people found the following review helpful:

5.0 out of 5 stars This phone is awesome., December 5, 1999

By 

Steven M. Stedman (Ferndale WA) - See all my reviews
(REAL NAME)   

This review is from: VTech 2960 900 MHz 2-Line Digital Phone w/Answering System (Office Product)

This is the best cordless phone that I have ever owned. It took me a while to track this one down. The 2 line feature, and caller id make this one stand out from the other VTech models.

The battery that came with the phone has a very long talk time. I have been amazed.

If you are planning on hanging this phone on the wall, be carefull, the handset doesn't hook on the base very well. Our is always falling off.

Overall I really like this phone.