VTech 20-2431 2.4 GHz DSS 2-Line Expandable Cordless Phone with Caller ID (Silver/Black)

by VTech

Product Details

Product Manual [1.90mb PDF]

• Product Dimensions: 3 x 9.8 x 8.3 inches ; 3 pounds
• Shipping Weight: 3 pounds
• Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
• ASIN: B000060K4X
• Average Customer Review: 2.4 out of 5 stars  See all reviews (22 customer reviews)
• Date first available at Amazon.com: June 6, 2007

Product Description

Amazon.com Product Description

This state-of-the-art 2.4 GHz digital spread spectrum telephone offers both base and handset speakerphones, caller ID/call waiting, a 50-number phone book directory, and headset compatibility. Best of all, it is expandable, so you can place cordless extensions in rooms without the need for a phone jack. Each VT 2431 system accepts up to seven VT 2420 accessory handsets, for a total of eight. The ergonomic design makes this phone a hit in form and function.

Product Description

2.4GHz 2-Line Expandable Full Duplex Cordless SpeakerphoneDuplex Speakerphone?Handset/BaseLCD Display?2-LineMemory Presets?50Conferencing?3-WayPagingCall Waiting Caller ID?Requires subscribing to local phone company servicesCaller ID Memory/Redial?50 StationAuto Scan Channels?95Page/Handset LocatorDual KeypadsHeadset JackDesk/Wall MountableMulti-Handset Capability?Up to 8Additional Handset/Charger Unit (VTEVT202420), sold separately.Silver

Customer Reviews

Most Helpful Customer Reviews

23 of 26 people found the following review helpful:

1.0 out of 5 stars Interupted calls, January 20, 2004

By A Customer

This review is from: VTech 20-2431 2.4 GHz DSS 2-Line Expandable Cordless Phone with Caller ID (Silver/Black) (Office Product)

I would not recommend this phone. I bought it for a small office. If you are talking on line 1 and line 2 rings, the handset beeps in your ear with every ring and interrupts line 1 creating segments of dead air, much like call waiting does. Very annoying in a business setting where the second line can ring multiple times during a business call. When I called vtech to find out what was wrong, I was told nothing was wrong, that was how this phone worked. This is worthless as 2 line phone. Also sound quality is like talking into a tin can.

6 of 6 people found the following review helpful:

5.0 out of 5 stars Great phone!, February 15, 2004

By A Customer

This review is from: VTech 20-2431 2.4 GHz DSS 2-Line Expandable Cordless Phone with Caller ID (Silver/Black) (Office Product)

I bought the VTech 20-2431 base and 3 additional handsets six months ago for home use. I needed two lines and caller ID but did not need an answering machine as I use SBC CallNotes. I have been extremely pleased with the performance of these phones. The speakerphone on the base and the handsfree operation on the handsets have been nice features which I hadn't anticipated using as much as I have. Another unexpectedly great feature is the "message waiting" light which flashes when there's a new message on my SBC voice mail. I've also found the paging feature to be helpful in locating "lost" phones. The telephone range and battery life are exceptional. I highly recommend this phone.

9 of 11 people found the following review helpful:

5.0 out of 5 stars Great Phone - Feature packed!!, October 26, 2003

By 

Doug McCaughan "djuggler" (Knoxville, TN United States) - See all my reviews
(REAL NAME)   

This review is from: VTech 20-2431 2.4 GHz DSS 2-Line Expandable Cordless Phone with Caller ID (Silver/Black) (Office Product)

With 6 people in the house, 2 lines and many handsets are essential. The quality of the phone is great with no static even on the far end of the house with the base on a different floor. Our handsets are in constant use and see the base rarely except at night. The charge will last all day but if left off the charger overnight, it will be dead in the morning. When using the phone company's voicemail system, the handset has a clear led that indicates voicemail is waiting. The handset has a fantastic form factor fitting very comfortably in use.
Line 2 rings even if line 1 is in use and caller id comes through if you have call waiting regardless of which line you are using.

Desired improvements: pager button on the remote bases (you can page from another handset or the main base). I also wish the intercomm would go directly to broadcasting through the speaker of the handset without requiring a person to pick it up. When saving a number to memory, there should be an option to save it to all handsets.

Without going to the $400 price point, this phone beats all others in this category!