Customer Reviews

VTech 20-2431 2.4 GHz DSS 2-Line Expandable Cordless Phone with Caller ID (Silver/Black)

5 star:		(5)
4 star:		(2)
3 star:		(0)
2 star:		(5)
1 star:		(10)

 

 

I would not recommend this phone. I bought it for a small office. If you are talking on line 1 and line 2 rings, the handset beeps in your ear with every ring and interrupts line 1 creating segments of dead air, much like call waiting does. Very annoying in a business setting where the second line can ring multiple times during a business call. When I called vtech to find out what was wrong, I was told nothing was wrong, that was how this phone worked. This is worthless as 2 line phone. Also sound quality is like talking into a tin can.

I bought the VTech 20-2431 base and 3 additional handsets six months ago for home use. I needed two lines and caller ID but did not need an answering machine as I use SBC CallNotes. I have been extremely pleased with the performance of these phones. The speakerphone on the base and the handsfree operation on the handsets have been nice features which I hadn't anticipated using as much as I have. Another unexpectedly great feature is the "message waiting" light which flashes when there's a new message on my SBC voice mail. I've also found the paging feature to be helpful in locating "lost" phones. The telephone range and battery life are exceptional. I highly recommend this phone.

With 6 people in the house, 2 lines and many handsets are essential. The quality of the phone is great with no static even on the far end of the house with the base on a different floor. Our handsets are in constant use and see the base rarely except at night. The charge will last all day but if left off the charger overnight, it will be dead in the morning. When using the phone company's voicemail system, the handset has a clear led that indicates voicemail is waiting. The handset has a fantastic form factor fitting very comfortably in use.
Line 2 rings even if line 1 is in use and caller id comes through if you have call waiting regardless of which line you are using.

Desired improvements: pager button on the remote bases (you can page from another handset or the main base). I also wish the intercomm would go directly to broadcasting through the speaker of the handset without requiring a person to pick it up. When saving a number to memory, there should be an option to save it to all handsets.

Without going to the $400 price point, this phone beats all others in this category!

It's cute as a bug, but you can't read the ...display. Too tiny for these 40+ eyes. Absolutely hated this phone. Speaker breaks up all the time too. Their old 900 MHz phones are outstanding ... simple to use and MUCH easier to read and operate!! Way too expensive, for the pain in the neck that this phone is. We kept it for a month and just couldn't stand it another day ... thank goodness for long Christmas extended return times! Also, ours did not have the built in answering machine, but it cost the same as what's written here and it looks exactly the same.

Great range on phone. I found phone easy to use and like the display just fine - my 40 year old eyes didn't have a problem. The speaker phone has worked just great for me too. We purchased 3 phones a little over a year ago and now two of them sound very hollow and have some static. They need to be replaced but at $$$ each I'll probably look for another option. Initially loved phones but disappointed by short life.

I purchased this phone and 3 auxiliary phones almost three years ago after giving up on my 900 mhz phone purchased from the phone company. This phone is a godsend!

I have NEVER been disconnected due to discharge.....I just put it on the charger, full or empty each night. And let me tell you, I spend time on the phone....nonstop to be exact.

It has a three-line display, superior to most others, and voice quality is exceptional. Downside: call back does not automatically include the "1" before the area code, and ditto when saving numbers of persons who have called you. Minor issue in comparison to what a great item it has been for me!

The phone reception both near and away from the base is excellent. The port for a computer hook-up is a plus. Be careful which model you order. The 20-2431 model does not have the digital answering system, even though Target advertises this model with the answering system. If you want the digital answering system, order model 20-2481

Hard to dial.

Confusing keypad.

And to top if off, likes to hang up on people while it "searches for base".

One of the worst things I have ever bought.

I purchased this phone when looking for a replacement for my 900mhz 2 line Vtech phone that got left outside in the rain. The phone quality sounds as if you are talking on a cell phone. If you and the person you have called talk at the same time, your voice will overlay the other person's voice and you can't hear what they are saying. There is also an echo of your own voice when you talk. I have always been very happy with the Vtech voice quality but this phone is just awful. It also has a very poor battery life.

I really liked all the features of this phone. But, three most important features for me are sound quality, battery life and distance. Well, this phone failed on the first two. There was constant static on this phone; kind of like your radio is not exactly on the right station. Also, I charged the battery for over 12 hours on Sunday. By Thursday I was charging the battery again, and we had been on vacation those days and not at home! The distance quality seemed to be pretty good. I could go out in the yard and over to the neighbors house with it.