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29 of 30 people found the following review helpful
on August 9, 2012
This phone goes together with another phone I bought at Wal-mart; it does not work by itself. Wal-mart didn't even sell this accessory phone, so I found it on Amazon with no tax and no shipping - sweet. It is easy to register once you place it on the original set's base. Then you can move it anywhere in the house. Caution - before ordering these accessory phones, get the compatible model #'s right. It is easy to order the wrong model.
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13 of 14 people found the following review helpful
on November 21, 2012
I orginally purchased a CS6619 as our base unit to make sure we would get a decent signal. We live in an old house with rock plaster and steel mesh walls, making signal transmission a little tricky in certain areas of the house. (We have a similar issue with our cell phones).
My wife and I were satisfied with the signal quality of this phone. Not great, but acceptable. We purchased the CS6609 unit as the compatible extension for our base phone. It does not require a phone cable, as it receives/transmits from the base unit. Both phones have alot of features, i.e contact memory, speed dial, missed call record, intercom, etc. We'll probably purchase another one for upstairs.
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19 of 22 people found the following review helpful
on October 28, 2012
I should have known better. I guess I thought I was getting a pretty good deal by getting a system with an answering machine and an additional cordless phone for this price. But once again, the old saw "you get what you pay for" has come back to haunt me. I have once again wasted my money on a very disappointing product by not doing my "due diligence" and checking into things before I purchased. I had read other good reviews about VTech cordless phones, so I made the assumption that this particular VTech model should be at least acceptable if not outstanding. It is neither. Okay. It works. That much I'll give it. It hasn't broken down yet, although this is one of those rare situations where I wish it would just so I would have an excuse for buying another phone. In fact, everything works: the answering machine, etc. I'll probably continue to use this system until it DOES break down. But that's just me (old school "waste not, want not"). But that doesn't mean it doesn't suck mightily. Sound quality is poor. I am hard of hearing and this phone not only has a lot of noise, but I can't get it loud enough to hear some of my calls. I absolutely despise the answering machine. One would think after all of these years, that answering machines should be relatively straight-forward and easy to use without having to resort to a manual. I've got 14 messages on my machine right now that I haven't been able to figure out how to delete (in spite of hitting the Delete button several dozen times). So, when I decide to make the time, I'll have to go fish out the manual and see if I can figure it out.

I'm giving it 2 stars because it works. Everything seems to work. It's just that it doesn't work well. Key response is sluggish. Sound quality is horrid. But it works. But I couldn't possibly bring myself to up it to 3 stars simply because I hate it. It reeks of poor quality. It looks kind of cool. But that's about the best I can say about it. I could not recommend it to anyone and I would definitely discourage anyone from buying it. You can do better.

UPDATE: 12/21/12
Well, I just couldn't stand it any more. The noise and poor volume on the V-Tech drove me nuts; I couldn't understand what people were saying half the time due to the poor volume level and phone static (not due to my telephone line), so I broke down and bought a Panasonic KX-TG4771 to replace it. What a difference! The Panasonic is everything the V-Tech is not: solid & well-built; sounds great even on noisy conference calls. In fact, the Panasonic is one of the best phones I've owned and I've owned MANY phones over the years. So goodbye and good riddance to the V-Tech.
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6 of 6 people found the following review helpful
on September 6, 2013
This got the job done and the phone works fantastic in my apartment...very easy to use and set up. Don't forget a dsl filter for the phone line if applicable...it will take you from maddening static to crystal clear phone calls.
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13 of 16 people found the following review helpful
on July 26, 2012
This phone worked great for a little over a month, I bought it on 6/18/2012, today 7/26/12 it quit working. It is so staticky (sp?) that my callers cannot hear me. I use my phone for work so it was especially disruptive. I have not used the cordless phone once, I would understand if the cordless phone was the cause of the static but it is the handset, base phone that is acting up!

The static does occur in both phones. I had purchased a VTech phone in college too that went out and received little help from customer service other than the option to mail in the entire phone for a refund. I assumed I would have less problems with a cord phone but even this one went awry. I would recommend against VTech as both products I purchased quit working altogether shortly after purchase. I will be taking this back to WalMart and am hoping for a return though it has been a little over a month and I am having a hard time finding the receipt...

Save your money. The cordless addition is nice as it does not require a jack so you can put it anywhere there's a plug in, but it is not worth it if the whole phone gives out on you!
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5 of 5 people found the following review helpful
on August 25, 2013
Mom already had this system with two phones, she lost one, so got her two more to add to system. Btw, you can "deregister" all the phones so that a lost one can't be used until re-registed in base unit.

They registered right up with her base, all saved settings show since custom settings, phone list, etc is saved in the base unit.

Just excellent for the price, actually excellent period.
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5 of 5 people found the following review helpful
on December 6, 2013
It was a much needed additional phone that was added to my existing VTech phone system. It meets all my expectations and preforms perfectly. I especially like the ultra clear speakerphone on this model.
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6 of 7 people found the following review helpful
on November 13, 2013
I've owned this model quite some time now and I can safely say that I hate it. The menu is rather confusing the phone is very slow while navigating through caller id the battery life isn't all that grate either. The base station has all the same issues except for the battery life. This phone replaced a Panasonic which I wish I bought now. You do get what you pay for.
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The manufacturer commented on the review below
2 of 2 people found the following review helpful
on January 7, 2014
The day I bought this phone I was ordering a number of Christmas gifts and other things online, and thought this was a normal, single, "stand-alone," landline telephone when I bought it. That's what it looks like in the picture. When it arrived I discovered that this phone is only an "accessory." In order to use it, you have to have a specific base unit. I do not own that kind of base unit. So, I had to return it.

The return process was a lot of trouble. First I had to go to Amazon's web site and figure out how to return it. Because I chose the wrong phone, I had to pay return shipping--which was nearly 1/3 of the purchase price of this phone. Since I don't have a printer at home, I had to go to my local library to print out labels and other information. Then I had to repackage the phone, as instructed, with the shipping information, etc., inside, keeping copies for myself. Then I had to drive the phone to a local shipping office, which is a 10 mile roundtrip from my home. It just happened to be, during the Christmas shipping rush. Then I waited for it to be returned in the middle of the Christmas backlog of packages, so the credit would be applied to my account--such as it was, with the return postage deducted.

If I had bought the phone at a brick and mortar store the return process would have been massively easier, and I wouldn't have had to lose any money on my purchase.

Buying this telephone was a mistake that I will not make again.
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The manufacturer commented on this review (What's this?)
C.W. - In the feature list, it does say Accessory Handset only; we're sorry you didn't see it.
3 of 3 people found the following review helpful
on July 25, 2013
I can carry the handset with me as I work in the yard and when clearing out the woods and I hear just as well as if I am beside the base.
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