Customer Reviews

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4.1 out of 5 stars
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1 of 1 people found the following review helpful
on October 25, 2012
Verified Purchase
I got this to start my daughter with her own electronic device since she has always found an interest in my phone. She is absolutely in love with the toy and its pretty durable because when she gets frustrated she taps on the screen pretty hard with the stylus.
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1 of 1 people found the following review helpful
on October 13, 2012
Verified Purchase
Works great!!! My friends daughter who i bought it for loves it. She plays with it till the batteries run dead. Her mom, my bestfriend loves it, its a very educational device for her, and all the interchangable cartridges give her something new everytime she plays it. STRONGLY RECOMMEND THIS TABLET
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3 of 4 people found the following review helpful
on December 29, 2012
Received This item and it did not work properly. Touch screen did not work and screen kept freezing. Very disappointed .
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3 of 4 people found the following review helpful
on December 12, 2012
Verified Purchase
I have nothing really good to say about this product. It is SLOW and really a waste of your money BUY ANOTHER TABLET for your kids. Adding to this my Innotab 2 DID NOT WORK! I attempted to transfer downloaded items from VTech's learning lodge website. I downloaded two videos for my daughter and when I tried to transfer them onto the Innotab 2 a popup said it couldn't be done because my "SD card may be write protected" (I don't have a SD card). I called VTech costumer service which was a huge waste of time and their solution was to email VTechkids. I did and asked for help with this or to refund me for my videos which my Innotab 2 will not let me transfer. They didn't do anything to help my problem. They sent me an email explaining how to transfer items onto my Innotab 2 (which I already know how to do and it didn't work!) and said that downloaded items are non-refundable. TERRIBLE customer service!!!!! DO NOT BUY THIS PRODUCT!
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on September 15, 2014
Verified Purchase
This is a really cute, versatile toy that we bought for my daughter when she was 2 & 1/2 years old. It was simple enough for her to use then, and now, at four years old, she still plays with it. It doesn't always compete with the endless apps for my I Pad, but it is a much less-expensive option obviously designed for small children. I like being able to download games to it online. A few of the games were at reduced prices, which made them cheaper than the cartridges. (And no worries over the games getting lost!) It has been durable & the games still work great. (We do keep them put away when not in use.) It does use batteries VERY quickly, so we use the longer-life types if we must, but buying the adapters (for home & the car) was a GREAT idea, since they are MUCH less expensive than popping batteries in all the time.
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1 of 1 people found the following review helpful
on December 10, 2014
Verified Purchase
POS. Was Defective on Arrival. Save your money and buy a little tablet and get some educational apps.
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on January 1, 2015
Verified Purchase
I am not sure if something is wrong with the one we got but the resolution for the camera is awful. Its so blurry you cannot even make out the features on faces. I even tried it outside with bright daylight and it is the same. Super blurry. This was a Christmas present for my 3 year old so I ordered it a few months ago and saved it. Now that we opened it it is too late to send it back:( The games seems fun enough and lots to chooses from but I am super disappointed with the picture quality. Did anyone else have this problem?
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4 of 6 people found the following review helpful
on November 18, 2012
Verified Purchase
I purchased this tablet for my daughter - I'm an IT guy by trade, and I wanted to get her something that would distract her from my iPad and my wife's Nexus 7.

This product has some serious issues.

First and foremost it is really, really, slow to load content. I understand it's using a cheap, underpowered processor, but VTECH really should have customized the firmware to whatever SoC they are using under the hood. Takes 45-60 seconds to boot and another 20 seconds to load the child's profile. A minute and a half might not sound bad to someone use to PC's, but for a 3 year old its agonizingly frustrating. My next complaint would be durability. While I don't doubt the unit could withstand a tumble, I know for a fact that the battery compartment isn't designed to keep the unit on during a drop. They wiggle loose even if you child makes a sudden movement with the tablet. Being a Maker, I rigged up a "battery belt" to keep the cells from coming loose, but I doubt the majority of parents would bother to try. Really needs a redesign.

My daughter likes it OK as long as it's up and running the program already - if she turns the unit off by accident or exits to the home screen she gets very frustrated by the wait. I'm seriously considering buying her a Fire HD for christmas, since I don't want her to think all tech sucks as bad as this tablet does.
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4 of 6 people found the following review helpful
on November 12, 2012
I was debating for a while whether to buy this for my three year old. I finally did-once I found it on sale;) Right off the bat- this product is slow!! if your kids are used to an ipad as mine are then just forget it. We loaded the tablet and took pictures which were awful, played some games but my daughter just never go into it. I would have to remind her to play with it. I don't understand how it is we live in a world with such advanced technology and a simple child's toy is made sooo poorly. Even to delete all the information we loaded onto the tablet took forever. My husband was so frustrated he just googled how to do it. I think after you factor in the cost of the tablet, plus the case, charger, and games that range from 18-28$ you are well into the hundreds. For the price I think I'd rather buy an ipad mini which would do all the same things so much faster.
This is presently sitting boxed up in the front to go back to the store tomorrow
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2 of 3 people found the following review helpful
on December 21, 2012
Verified Purchase
I got this for my grand daughter. We opened it and put batteries in it. (am also disappointed it doesn't come with a charger and according to the vtech support, the charger doesn't actually even charge it, it just powers it.) We turned it on. It didn't seem to want to turn on but we did get it on. We connected it to the computer and registered it and downloaded a couple free games. We then let my grand daughter (age 3) play with it, take pics blah blah blah. When we turned it off for the evening, it will not turn back on. We have replaced the regular batteries as well as the round one that comes in it. I bought the power supply and nothing turns this thing on. We called vtech support. They said it would take up to 27 "business" days to get an email with instructions on returning the item. Then we have 10 days to get it there. The exchange here on amazon isn't much better. I can return it, no tracking number of course and hope I don't have to pay again for another that still may not work. I can promise that whom ever will listen, I will be telling everyone about this experience.
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