Customer Reviews


31 Reviews
5 star:
 (17)
4 star:
 (8)
3 star:
 (1)
2 star:
 (2)
1 star:
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6 of 6 people found the following review helpful:
5.0 out of 5 stars I have 15 years of V tech and am impressed with each new phone
I can't tell you about service or support because I never had a problem with my V-Tech phones and have been a loyal customer for 15 years.

What I love about this phone.

1) The handset uses regular rechargible AA batteries. No more searching for the right type of battery.

2) larger than previous models I have owned. As a result I drop it...
Published on January 29, 2006 by psnorb

versus
1 of 1 people found the following review helpful:
2.0 out of 5 stars Think twice about this phone
I purchased this phone after seeing that it was the top rated model by Consumer Reports. Though quite happy with the phone's initial performance, the problem comes in that it prematurely decides to stop performing. I ordered a replacement handset after one (of the two) that came with my system died after approx 9 mos. Oddly enough, the replacement handset I ordered was...
Published on April 20, 2007 by R. Wohlers


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6 of 6 people found the following review helpful:
5.0 out of 5 stars I have 15 years of V tech and am impressed with each new phone, January 29, 2006
By 
psnorb "Loving Father" (Northwest Chicago Suburb, United States) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: VTech i5803 Accessory Handset for i5800-Series Expandable Phones (Office Product)
I can't tell you about service or support because I never had a problem with my V-Tech phones and have been a loyal customer for 15 years.

What I love about this phone.

1) The handset uses regular rechargible AA batteries. No more searching for the right type of battery.

2) larger than previous models I have owned. As a result I drop it less, and I lose it less often.

3) Easy set up I never touched the manual

4) Flashing LED in handset when I have a message. You would not believe how many times this has helped me find the phone in a dark room at the end of the day. I used to own 4-5 handsets because they kept getting misplaced.

5) Price. This is almost a disposible item.

6) Without the manual I set up a customised ring tone for my family members. I know when they are calling before I see the caller ID.

Im going to rate it a 5 because I think some of the other reviewers were a little unfair. In reality it is probably a 4. A 5 in my opinion would make the bed and scratch my back.

Now you got to ask why did I upgrade my previous phones if the V-tech phones are so good? My house got struck by lightning and anything that was connected to a phone line was smoking and stopped working (doorbell, alarm, phone, and washing machine). Fortunately there was no fire and no one was hurt.
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4 of 4 people found the following review helpful:
4.0 out of 5 stars Solid, uses regular rechargable batteries, March 1, 2006
Amazon Verified Purchase(What's this?)
This review is from: VTech i5803 Accessory Handset for i5800-Series Expandable Phones (Office Product)
When my batteries started to fade away in my GE 900 MHz I decided it was time to start researching new cordless phones. I knew I wanted cordless 5.4mhz phones because I have a wireless home computer network plus I knew I wanted an expandable phone system.

During my first few searches at various stores I found all the newer cordless phones to be too small. Now I know the designers want them look like cell phones but this is a home phone and I won't be putting it in my pockets.

I also found that many of the cordless phones looked and felt cheap.

Finally I came across the VTech i5800 cordless phone series, it met my two biggest shopping points and more. I purchased the VTech i5800 cordless phone base unit that features an answering machine with three mail boxes and a very nice pre-recorded voice message, a color LCD menu screen that works just like a cell phone with a phonebook, call log, tools, ring tones, etc.. You can upload photos from your PC that display on the LCD when the person in the photo calls provided you have caller ID.

The base unit is the only handset that needs to be connected to a phone line, the added handsets only needs an AC plug for the charging base.

The handsets are larger, feel heavy and solid. They are easy to program and it is fairly easy to learn all the features. Although I have yet to be able to transfer a call from one hand set to another without hanging up on the caller.

The best feature about this Vtech set is the fact that they use regular rechargeable batteries. No need to worry if your phone's battery will always be available for replacement.

As for call quality, sound, etc.. No complaints. I would recommend this phone system.
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2 of 2 people found the following review helpful:
4.0 out of 5 stars 1 failed - bought two more..., March 7, 2006
By 
Music Lover (Peachtree City, GA USA) - See all my reviews
This review is from: VTech i5803 Accessory Handset for i5800-Series Expandable Phones (Office Product)
I had a 3 phone system and one of the units failed after a year and a half use. I replaced it with two more handsets. I have two complaints with these units - you can not upload or transmit your directory list and this list is limited to 50 numbers. Other than that, and the failure (it would no longer recognize the base station i.d.), these work for me.
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2 of 2 people found the following review helpful:
5.0 out of 5 stars Indestructible, November 6, 2005
This review is from: VTech i5803 Accessory Handset for i5800-Series Expandable Phones (Office Product)
We own a base unit and 2 accessory handsets. They communicate flawlessly and the range is fantastic. We walk down the street to the corner (700ft away) and the phone is still connected.

Most impressive, I ran over one of the handsets with my SUV and although it was scratched, it continued to function just as flawlessly.
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1 of 1 people found the following review helpful:
4.0 out of 5 stars Enjoying a phone that works!, August 24, 2007
This review is from: VTech i5803 Accessory Handset for i5800-Series Expandable Phones (Office Product)
My family already owned four of these phones in my house and loves them. My sister recorded her own voice so when they ring my parents know its her. I bought one because of the long battery life and compatibility to the other phones in the house. There are newer versions of this phone which have the color and a little more flare but personally I do not need the bells and whistles in a phone.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Great Phones, August 9, 2007
By 
DMD (Morton, PA United States) - See all my reviews
This review is from: VTech i5803 Accessory Handset for i5800-Series Expandable Phones (Office Product)
I have had these phone hand sets for over 10 years but the 2 that are used the most started giving us trouble with the key buttons. I did not want a new phone system and looked for new ones in the store but they do not sell this kind anymore. I was real happy that I found them on Amazon. I put the old ones in the house where we could still use them but not often and replaced them with the new hand sets. Each handset works off the main station. All you have to do is plug the charger in a wall socket for each handset. You only need one phone connection for the base. I now have 6 handsets working in my home. Each one will hold 50 telephone numbers, has caller ID and can be used as an intercom between all the handsets. I love these phones and am so glad that Amazon had them.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars VTech Performance, May 16, 2007
This review is from: VTech i5803 Accessory Handset for i5800-Series Expandable Phones (Office Product)
I purchased three more handsets for my i5800 VTech phone system. I now have five handsets with one base. I own a two story house with a large yard and am able to reach the base from all areas of my property. I also like the ablility to use the intercom functionality and the transfer ability of calls from one handset to another. The speaker phone is also one of the best I have used in a handset. I highly recommend this phone system.
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1 of 1 people found the following review helpful:
2.0 out of 5 stars Think twice about this phone, April 20, 2007
By 
This review is from: VTech i5803 Accessory Handset for i5800-Series Expandable Phones (Office Product)
I purchased this phone after seeing that it was the top rated model by Consumer Reports. Though quite happy with the phone's initial performance, the problem comes in that it prematurely decides to stop performing. I ordered a replacement handset after one (of the two) that came with my system died after approx 9 mos. Oddly enough, the replacement handset I ordered was dead on arrival. I sent it back for a refund and decided enough was enough - I switched to a different phone model/manufacturer.
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1 of 1 people found the following review helpful:
1.0 out of 5 stars Purchase At Own Risk, January 23, 2007
This review is from: VTech i5803 Accessory Handset for i5800-Series Expandable Phones (Office Product)
This phone has been nothing but a total dud. It's that simple.

Our first one died and my wife loved the ring tones enough

to want to me to buy another one, which I did with the great

hesitation due to the fact that the first one had issues, i.e:

the audio would cut in and out,and a strange delay effect

would randomly occur during conversations.

But I figured my particular phone was probably just a lemon

and that if I got a new one it would work fine. Wrong! After

hooking up and using the new phone (identical model), we soon

discovered that it had the exact same problems as the first.

My advise? There's a thousand and one phones to choose

from out there... don't make this one of them!
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1 of 1 people found the following review helpful:
5.0 out of 5 stars An excellent telephone, January 6, 2007
By 
Amazon Verified Purchase(What's this?)
This review is from: VTech i5803 Accessory Handset for i5800-Series Expandable Phones (Office Product)
This is an excellent telephone system. I now have 3 handsets for it and the base station and handset are used constantly in the week as I work from home. In particular the hands free loudspeaker phone feature on both the base station and the hand sets works flawlessly, excellent for conference calls.

I strongly recommend this unit.
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