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3 of 3 people found the following review helpful
4.0 out of 5 stars Valentines Roses
I would give it 4 stars-the flowers were beautiful but they stayed fresh only 3 days. I will probably buy them again next year.
Published on March 16, 2012 by jim

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22 of 24 people found the following review helpful
1.0 out of 5 stars Bait & Switch tactics by 1-800-Flowers
Below is a note that I sent to 1-800-Flowers regarding a recent order that I made on their website (through Amazon). 1-800-Flowers first presents you with a reasonably priced item for sale, then they slap you at the end with a last minute service fee that is equvalent to 1/3 the cost of the item. This is just plain wrong. If I did not need the item, I would have gone...
Published on May 6, 2011 by Earl


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22 of 24 people found the following review helpful
1.0 out of 5 stars Bait & Switch tactics by 1-800-Flowers, May 6, 2011
This review is from: Valentine's Day 1800Flowers - Rose Elegance Premium Long Stem Red Roses - 12...
Below is a note that I sent to 1-800-Flowers regarding a recent order that I made on their website (through Amazon). 1-800-Flowers first presents you with a reasonably priced item for sale, then they slap you at the end with a last minute service fee that is equvalent to 1/3 the cost of the item. This is just plain wrong. If I did not need the item, I would have gone to their competitors. My issue is not with the product, but with the business practice. You be the judge:

Good Day,
I just placed an order with your company, the confirmation number is attached. My reason for contacting you is to raise my displeasure with the pricing. As you can see from the details below, the "service charge" is 1/3 of the cost of the item that was ordered (there was no previous mention of a $20 service fee). I do not see why you believe that this type of "bait and switch" online tactic wins repeat business (I am assuming that you are competing for loyal customers). If you are going to sell reasonably priced items, you should not surprise the customer at checkout with excessive fees. These actions only reduce the value of the product and of the service in the customer's opinion. Thank you for your kind attention.
Order Summary
Merchandise Amount:
$59.99
Discount Promotion Code xxxxx:
($5 discount has been applied to your order )
-$5.00
Service Charge:
$19.99
Sub-Total:
$74.98
Tax:
$0.00
Order Total:
$74.98
Flowers by 1800Flowers - Rose Elegance Premium Long Stem Red Roses - One Dozen
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3 of 3 people found the following review helpful
3.0 out of 5 stars Nice roses, disappointed on arrangement, August 2, 2012
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This review is from: Valentine's Day 1800Flowers - Rose Elegance Premium Long Stem Red Roses - 12...
I have used this company before and was satisfied with previous assortments they sent. I was a little disappointed this time, however, with the arrangement sent. The roses seem nice but they didn't put any gypsophila in so they looked plain. Just the green leaves of the roses and then the roses themselves. For a deployed soldier sending his wife a little token to remind her she is loved, this missed the mark in my book.
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3 of 3 people found the following review helpful
4.0 out of 5 stars Valentines Roses, March 16, 2012
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This review is from: Valentine's Day 1800Flowers - Rose Elegance Premium Long Stem Red Roses - 12...
I would give it 4 stars-the flowers were beautiful but they stayed fresh only 3 days. I will probably buy them again next year.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Flowers, September 7, 2010
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This review is from: Valentine's Day 1800Flowers - Rose Elegance Premium Long Stem Red Roses - 12...
Flowers were beautiful and very fresh. Delivery person was polite and pleasant to deal with.
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2 of 3 people found the following review helpful
5.0 out of 5 stars Saved the Day, February 15, 2011
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This review is from: Valentine's Day 1800Flowers - Rose Elegance Premium Long Stem Red Roses - 12...
Superman has nothing on this company! They saved my marriage from a massive Valentine's blunder. Late on 13 Feb I realized that Valentine's Day was the next day and had yet to order anything for my beautiful wife. I placed the order and an hour later was contacted by the seller who relayed to me that she would be able to get the flowers delivered tomorrow as opposed to the 15th. This company is extremely professional, reasonably priced and very accessible. I highly recommend them for any floral arraignments no matter the occasion.
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4.0 out of 5 stars Who sent these lovely flowers, June 14, 2014
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This review is from: Valentine's Day 1800Flowers - Rose Elegance Premium Long Stem Red Roses - 12...
Very nice gift, unexpected but welcome, I only wish I knew who sent them. Then again I enjoyed the mystery of having a secret admirer.
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5.0 out of 5 stars Roses, May 11, 2014
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This review is from: Valentine's Day 1800Flowers - Rose Elegance Premium Long Stem Red Roses - 12...
Ordered roses for my mother to celebrate Mothers day. Mother will be 100 in August so this was a special Mothers Day to acknowledge.
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1.0 out of 5 stars Better off picking flowers out of your neighbors yard, May 4, 2014
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This review is from: Valentine's Day 1800Flowers - Rose Elegance Premium Long Stem Red Roses - 12...
DO NOT BUY this product. The product that arrived was not the product in the picture. We got 4 pathetic roses and 8 green buds in one dozen roses (The other dozen was even worse). This was utterly worthless and a rip off.

Called in 1800Flowers after hearing a radio ad -
Got my girlfriend two of these, one week before valentines day, and on valentines day. When I went to her office on Valentines day to pick her up for dinner, I saw the flowers.... they were Green Buds (Not bloomed) in a dirty metal bucket. I spent almost $200 for 2 dozen roses in a glass Vase.. instead she got a Dozen and Half buds and 6 Roses in a metal pot. I was very disappointed, and will never return to this company... oh and on top of that they spam your email - even after you unsubscribe. They keep spamming and spamming you. They have horrible customer service - I called to complain and they said they would give me a $20 voucher towards my next purchase.. I said okay I'd like to make my purchase now.. they said... you will get it in your email in 6 months.. WTF???? Then I need to spend at least $50 to have the voucher applied to the order... Seriously.. Never again... Fool me once shame on you... Fool me twice.. I get stuck with a Metal Bucket of Buds.. and not the good buds...

TheBouqs.com is a great alternative. I've used them since and they have exactly what you need for a fraction of the cost. There's no hidden fees, no bait and switch. The product comes just like the one in the picture.

Conroys- they have locations all over and they have amazing roses for about the same price as 800flowers
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5.0 out of 5 stars Eligance and outstanding, March 9, 2014
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This review is from: Valentine's Day 1800Flowers - Rose Elegance Premium Long Stem Red Roses - 12...
The roses were fresh with eligant arrangement and design. The recieving party was pleasantly supriseD by the beauty of the roses.

LP
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3.0 out of 5 stars They only lasted 3 days. Previously rated 5 stars., February 13, 2014
By 
G. La Rosa (Clifton, New Jersey) - See all my reviews
(REAL NAME)   
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This review is from: Valentine's Day 1800Flowers - Rose Elegance Premium Long Stem Red Roses - 12...
Why they arrived a week before Valentine's Day was a mystery to me. When I ordered, there wasn't an option for the delivery date.
Disappointed that they only lasted 3 days. There usually is a packet of powder to keep these fresh included with the delivery. There was none. This is the second time I have had unsatisfactory service from 1800 flowers. It's a premium price for unknown and site-unseen flowers. I can understand the convenience of not having to drive to your local flower shop, but these roses were a bit pricey at almost $70.00. I think I would have been better getting off my lazy bum to drive to my local flower shop and would have saved money or had gotten a whole lot more for $70.00. Therefore, I must accept a big part of the blame. IN ALL FAIRNESS TO 1800--they are re-delivering the arrangement at no cost. So, kudos to 1800.
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