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5.0 out of 5 stars
A salespersons' bible,
By A Customer
This review is from: Value Added Customer Service: Every Employee's Guide for Creating Satisfied Customers (Paperback)
Straightforward/no boring tech language/any salesperson looking for some winning ways will find it here. It's about serving the customer and like doing it. It's a short book but it is packed with sincerety when it comes to doing what's right for the customer. I have read this book over and over again and the advice works!
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Value Added Customer Service: Every Employee's Guide for Creating Satisfied Customers by Thomas P. Reilly (Paperback - January 1, 1995)
Used & New from: $0.01
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