First, I want to say that this is NOT a high-end, over $300 tablet. In this price range, I feel the fair thing to do is compare it to other similar-priced items, and this is where I feel this little guy shines.
//// Before I forget, I want to say that the BatteryWatch app by The Mobile Content Distribution doesn't work with this device. I'll explain why further into the review, but BEWARE of this problem, since it will make your tablet inoperable. //////
So, I wanted to get an eReader or something not very expensive and started searching. At first, I was inclined to go for the Kindle Fire, which costs the same as this device. I made a search by price and read the reviews, and realized that anything below this price wouldn't be worth buying. Once I determined the lowest acceptable price, I started reading through all the reviews and the two that stood out were the T408 and the Fire. I have to say that right now I feel VERY happy I chose this device over the Fire, and here's why...
1) I had a feeling I was going to miss having the Android Marketplace, but I don't believe the Fire has it either, so null point.
2) While I like Amazon, I didn't want to be stuck with no memory card or internal space, and only having the Amazon Cloud for storage. Being able to use a micro SD card really made a difference for me. If the Fire had free 3G or 4G, I would probably have found it more acceptable to stream and download everything from the Amazon Cloud, but since I have to use my cell phone as a mobile hot spot when I'm not at home or at a place where wifi is available, I really thought I should have more storage available with the device I got.
3) I don't believe there is anything that can be done with the Fire that cannot be done with the T408. But there are tons of things you can do with the T408 and would not be able to do with the Fire!
4) Again, the T408 is a device that costs under $200, but it is a tablet, which the Fire isn't.
Regarding the battery monitor app I mentioned earlier, I downloaded it the first night I got the T408. After a little while, the tab wouldn't turn on after it went to sleep. I jumped on the computer and started looking at Cruz tablets reviews and found one from someone who had the same issue and was able to take care of it by doing a hard reset. It was a different model, but I got on their website, figured out how to do it for the T408 and it actually worked. Since the review I read said they only had that problem once and after that the tablet worked fine, I was ok with it. I played with it a little more, then plugged it to charge and went to bed.
The next morning, it was dead. Dead, dead, dead! Hard reset, begging, crying, nothing worked. I went to work and when I got home, I checked my email (I had sent Circuit City an email the first time the device died the night before, so I was hoping to hear back from them), but there was nothing from the vendor. So I went back to the Cruz website and got their number. I called and it took a while for someone to come to the phone, maybe 10 minutes or so, but when they did, they were great. They tried this and that, and finally said that the device was dead. The person on the phone, who was pleasantly an English native speaker and not someone in India, told me he had never come across this problem before, but that I could send the device to them and they would either fix it, or send me a new one. Of course, I didn't want to wait, but I was happy that they were willing to help me.
Once I hung up, I logged into Amazon and looked up the contact number for Circuit City. When I called them, the lady who answered was extremely nice and told me that, since it was an Amazon purchase, they had to refund the order. She immediately sent me a return label via email and gave me the RMA number. She also transferred me to someone in sales who was going to help me purchase a new tablet, since I had decided that I should get a more expensive one so it wouldn't die on me in less than 24 hours. But, the guy on the phone really didn't do so great and I felt like just buying it somewhere else. Of course, I ended up going back to Amazon and purchasing a much more expensive Samsung tablet that I haven't received yet, but I have to say I now regret it because I am happy with my T408.
At any rate, I got the T408 to get it ready to ship back, and decided to give it another try. Now, I really didn't want or need a very expensive tablet, I just wanted a fancy reader with some apps, I have a desktop computer and a mini laptop, as well as a Samsumg Galaxy S2 phone. So a cheap 8" tablet to watch Netflix, do emails, and play some games was really all I wanted and felt it made sense to invest on. And the T408 is a handsome little guy, very light weight and, from the little I had played with it, did all I wanted it to do, and well. If only it hadn't died... So, I plugged back the charging cord and tried to do another hard reset. And it worked!! As soon as it came on, I started deleting everything I had installed and removing my personal information from it, after all, I had added my personal email account, my Netflix account, and such to the device. I thought that if I was going to return it, it would be great to clear everything out of it. So I did. And it continued to work. So I decided to play a game on it, and it kept working. So I sat it down and went to do a few things, it went to sleep. I came back later, and it worked. I went to sleep and I woke up the next day, and it was still working!
So, after a day of it working, I went ahead and started adding things back up to the tablet, but since the problem was a lack of power, I decided to leave the battery monitoring app out, and the little guy is working just fine.
To my surprise, I didn't find it too frustrating that I don't have access to the Android Market place. For what I need, the Amazon Apps store seems to work just fine. And I find that the games seem to be cheaper there too.
Right now, I'm all excited because I just installed an app for printing from my T408! I really haven't found anything that I wanted to do and couldn't with this device.
Here is my take on some of the points raised in other reviews:
- The camera is not for taking pictures, it's for video chatting. That's why it's located on the front of the device. And for this price you can't really expect it to be something to take awesome pictures with anyway. I mean, my camera cost about what this tab costs.
- The touchscreen works well once you realize that you have to hit a tad higher than where you would normally hit. There may be a way to adjust it, but I haven't really looked for it. I did feel a little frustrated with the screen at first, but once I adjusted myself to click on top of the area I intended to click on, the screen started to feel more responsive.
- Circuit City customer service works great if you call them. I still haven't received a reply to the email I originally sent them.
- Streaming video: I used it to stream Netflix and it worked great. I have no complaints there. No, it's not my HDTV, but between watching on my 5" HD Samsumg phone and on this 8" screen, I lean towards watching on the T408.
THE NEGATIVE: The menu to access the home page, return button, search and menu is on top of the screen. This is the only thing that actually bothers me on this device, you have to reach for the top of the screen whenever you need to use one of the main menu keys. It's just counter-intuitive and a pain to have to reach across the screen when it could just be on the bottom, where your hands are already positioned.
As I said, I think I'm in love with this little thing. For someone who's looking for a mobile entertainment center with a low price tag, this little guy is awesome. You can look around, but at this moment at least, I can guarantee that you won't find a tablet as good as this one for the same price. And when you read the negative reviews of the Fire, with its security issues, lack of storage and privacy, it really makes you feel good to have chosen the T408.
Enjoy!
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UPDATE - Still in love after 2 weeks...
So, I've had the tablet for two weeks now and had no additional issues with it. Since the only change is that I never installed the battery app back, I am 100% confident that it was what caused the issue.
I feel like, at the moment, the most important thing I have to add to this review is that I could not resist the curiosity and picked up the Samsung Galaxy 7.0 Plus last night, and I still love this guy more than the almost-$200-more Samsung. I know it sounds crazy, but other than the fact that the Samsung has bluetooth and access to the Android Market, at this point at least, it doesn't seem any better than my T408. As I get to play with it more, I will add updates with my thoughts. But, right now, I really don't feel it's worth the money to get the Samsung over this one.
By the way, kitty says: "11jnnnnnnnnnnnnnnnnnnnnn00" I think she likes the Cruz better too! :)
Believe it or not, there are also things I like better about the Cruz, like the bigger screen! I don't feel the resolution on the Samsung is any better (it may be, but I can't really tell), and really feel the size makes a difference in this case. That is true especially because the Samsung's screen seems to be taller, so things that just fit on the T408 screen actually need to be scrolled on the Samsung in order to view the far top or bottom of the screen.
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