Top critical review
36 of 40 people found this helpful
Problem with the strap.
on January 1, 2013
The shoulder strap on this bag is sewn on backward. I have to twist it so the large metal part of the buckle doesn't lay on my shoulder. The turned back part of the seam sewn at the metal ring faces out instead of underneath as it should. The rings have Vera Bradley etched in the rings, but on the side that faces in, therefore unseen....unusual for a company to not want their logo to be apparent! . For the price, this is unacceptable. If the handle was on there correctly, I would have given it at least four stars. My iPad just fits in there with a few other small items, although they must not be too thick, as the bag is not very thick. My iPhone fits nicely in an outside pocket so that it is easily accessible. The Ellie Blue pattern is cute. Just VERY disappointed in the quality control on the handle! I didn't notice it when I got it since I didn't use it for several months....too late to send back.
Update: I have been told that the strap is on there correctly. I think it is a poor design if that is true. However, I have updated the stars to three stars because the vendor, OneLittleBox has graciously accepted the return of the bag. The poor design is not their fault, but they did stand behind the product they sold. Great customer service!