Customer Reviews

Veranda 30145 Nob Hill Outdoor Fire Pit

5 star:		(3)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(4)

 

 

The product bills itself as being cast iron, but it is not. Although one small piece is cast iron, the rest is mostly cheap painted steel. Even worse, the packaging is not suitable and the item arrived damaged. Almost all of the styrofoam was broken and the box was badly damaged with gaping holes. As soon as I can get ahold of customer service I will return this.

This item also arrived in very damaged packing for me but once we set it up it is wonderful. We have had it for a year now and get tons of cool weather use out of it. I was pleased with the product and the price (although it was cheaper last year than this year). If you purchase this item and it arrives in a damaged box, take the time to put it together and you may find you are as pleased with it as we are.

This item was placed at the bottom of my doorstep in a ripped boxed that clearly should not have been delivered. Parts were wedged together from the damage.

Also the image displayed is not the shade or color of the item received.

I would not order this item online....

This is so pretty at night when the fire is going and it is very warm. Happy with purchase!!!

I wish I could review thihs product fairly. I ordered this and it arrived with the box looking like it fell out of an airplane. I opened the box and the item was cracked and had pieces that were broken off. I went online and did a damaged item exchange. They said they would pack the next one better. Yes, it was better, the box only looked like it had fallen off a truck. There were not as many broken pieces. I returned it again and asked for a refund.

The carton came damaged from the shipper. But beyond that, it was packaged damaged from the seller. When we unpacked it looking for any damage, the wrapped pieces inside were bent. There was no way it was a shipping issue. It is pretty bad that quality control would let bent and warped metal through to packaging. I was also unimpressed with the weight of the metal. It was cheap, and I doubted it would last past one season. I opted to return and not seek a replacement.

this product is excellent serves its purpose and has been out on my deck for 2yrs and is in same condition as day it was delivered no rust or rot

Just received it in the mail. Box was fine. Not difficult to put together. It looks really good, but it isn't cast iron. It's Steel w/some type of hi temp. paint. Haven't used it yet-hope it holds up.