| Brand Name: | Vers |
| Number of Items: | 1 |
| Brand Name: | Vers |
| Number of Items: | 1 |
| This Product Is ENERGY STAR® Qualified Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy-efficiency guidelines set by the U.S. Environmental Protection Agency and the U.S. Department of Energy--plus they help us all save money while making a difference. Find out more about ENERGY STAR. |
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Most Helpful Customer Reviews
28 of 29 people found the following review helpful:
5.0 out of 5 stars
Vers comes through,
This review is from: Vers 2X iPod Sound System (Cherry Wood) (Electronics)
My wife and I purchased this as a music player for our baby's room. When we first got it, as we imagined, it looked beautiful and for sometime, it worked well.
The problem (as best as I can describe it) started happening about a week after use. When we turn on the unit, the music will play but only for a while before going quiet - no sound. The time it takes to go quiet varies. Sometimes, it's very gradual, over several minutes it will just start getting quieter and quieter until we can't hear it anymore. Sometimes, it's almost instantaneous - we can hear one or two words of the song before it goes quiet. Once quiet (or effectively mute) the only way we can get it play music again or hear sound is to power off and power on the device to start it again. We would have to do this about 10-12 times before the until will play music at the desired volume for any amount of extended play and even then, the volume will very slowly decrease over time. I've sent the above description to the manufacturers as per their instructions and I may be able to recommend the product depending on their actions so we'll see yet. (Update) Since posting this, I've contacted Vers directly. They have shipped a new unit with a return label. Upon receipt of the new unit, I will ship them back the defective unit. Hopefully, this solves my problem BUT nonetheless, I'm very happy with the customer service from Vers. I have no problems recommending their product now. (Update 2 - Had to delete my review and repost it with the appropriate star/product rating) It's been about 2 weeks now that we've received our new Vers 2x direct from the manufacturer and so far so good. One thing that is for sure, their customer support is the best I've ever received for any product. Return shipping of the defective unit was covered and I'm in Canada! They have identified the issue and indicated it as a known defect but all new units no longer have this problem. It was an issue on older units and only ~5% of them had this problem...so if after a week or so of use, you don't have the sound fade issue, you should be good to go. As indicated, this product (and product support) deserves 5 stars.
16 of 16 people found the following review helpful:
1.0 out of 5 stars
Defective unit won't maintain sound volume,
By
Amazon Verified Purchase(What's this?)
This review is from: Vers 2X iPod Sound System (Cherry Wood) (Electronics)
Love the look and features. However, after a few days the volume would progressively reduce. Turning off and back on would bring volume to ear-splitting max. Later it would happen again. After a few more days, the volume would remain at zero and could not be raised. Occasionally it would return to max and quickly dive back to zero. Returning in hopes of a better model before giving up.
2nd unit was also defective - this time it simply shut itself off after playing for 2 or 3 minutes. 3 sets of shipping costs down the drain. Avoid this product at all costs.
12 of 12 people found the following review helpful:
5.0 out of 5 stars
Beautiful - sound and design,
By Chaudy (Boston) - See all my reviews
This review is from: Vers 2X iPod Sound System (Cherry Wood) (Electronics)
This is a great product! Much better than the Bose SoundDock for less than half the price! The entire design is very well considered; from initial opening of the box (nice little surprise - thank you!), to a 2 minute setup, to really rich sound with surprising volume for such a small speaker. And the base is really impressive (too much for me actually; I had to tune it down through my iPod).
Cherry finish is really nice. (The product is actually lighter wood than the main photo on Target - the should re-shoot it. You can see higher-res images at: http://www.versaudio.com/vers2xmain.html
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