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Victims, Villains and Heroes: Managing Emotions in the Workplace Paperback – March 28, 2002

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Editorial Reviews


You are right on the money. If business America would only read this book, we would have fewer problems. -- Professional Buyers Guild March 2002

From the Author

Don Phin "A number of years ago I turned 40. Like many baby boomers I began questioning whether there was something better or different I should be doing with my life. I realized the work I did as an employment lawyer not only failed to meet my personal expectations, but also challenged me into asking if I was really ‘making a difference’ – two questions being asked by many people today. I realized my search for fulfillment would be as much about personal growth as it would be about what I ended up ‘doing’ with my life. Understanding The Plot has had an immense impact on my relationships, professional success and serenity.""

Loy Young

My life has been a quest to find the cause of pain and suffering, wars, terrorism, and conflict within ourselves and in our relationships both at home and work After thirty years of research with my fellow researcher, Robert F. Young, I found the answers I was looking for which lay hidden in our emotional nature.

The answers were so obvious and have been with us since the beginning of time, much like gravity has always been with us. Yet it was only when Newton defined gravity that we could then begin to make scientific use of it and to better our lives.

My only hope is with the discovery of the underlying plot of our emotional nature, scientific use can also be put to use to better our human condition which has changed little since Cain and Abel.

I'm very grateful that Don Phin is bringing this information to the workplace and very honored for my work to be the foundation of this book.


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Product Details

  • Paperback: 146 pages
  • Publisher: Aquarius House Pr (March 28, 2002)
  • Language: English
  • ISBN-10: 1882888634
  • ISBN-13: 978-1882888634
  • Product Dimensions: 0.5 x 5.5 x 8.5 inches
  • Shipping Weight: 8 ounces
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #1,172,619 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews

1 of 1 people found the following review helpful By R. F. Neyman on January 28, 2006
Format: Paperback
Attending one of Don's seminars made the decision to buy this book an easy one. As a business consultant who deals with how HR impacts a business' bottom line, I found this book a veritable treasure trove of gems and nuggets of practical wisdom. His metaphor of "the stage" is pure genius and has yielded the unexpected bonus of benefiting my personal life as much as my professional. I would stake my reputation on recommending this book to anyone who has to manage people at the workplace, and fully expect his ideas to become universally accepted in the years to come.
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By Susilla on December 15, 2014
Format: Paperback Verified Purchase
Thanks for being so prompt. This is a great book!
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