| Brand Name: | GoVideo |
| Number of Items: | 1 |
| Brand Name: | GoVideo |
| Number of Items: | 1 |
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Most Helpful Customer Reviews
19 of 21 people found the following review helpful:
1.0 out of 5 stars
I should have believed the other reviews!,
By Brainupso "Swiss" (Atlanta, GA United States) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Go Video Rave-MP ARC2.5c 2.5 GB MP3 Player (Electronics)
I was amazed 2.5 GB for $79 after the rebate with a nice headphone to boot! Alas - I should have read and trusted the reviews. So I got my MP and charged the battery using the charger unit. I left it chaging overnight and the next day I was able to download music to the player. Then I got the dreaded sad face with a mosquito bug next to it. I guess my son unplugged the USB cable from the Computer before unplugging it from the unit as recommended in one of the other reviews.
So - OK - I then used the phone number that another reviewer kindly gave out and pressed option 1 and 0 and only waited for less than 5 minutes to get a real live support person. I told him what happened and he ranted that I should never have charged the unit for more than 5 hours. It was my FAULT for not following directions and overcharging the unit overnight until it died!! I went to the product manual and found out that they are making this up as they go. The manual clearly states to charge the unit for at least 5 hours - not as I was told for ONLY five hours. I kindly mentioned the support moron that in my 30+ years of using electronic devices I never had a brand new unit die on me of suspected overcharging. Anyway - I'm glad I bought the unit at Amazon and I expect to get a replacement soon. I also bought the $9.99 extended warranty that will give me my money back up to a year from my purchase. I will give the Rave MP3 another try - and hopefully they will fix the battery charging problem and have a viable product.
15 of 16 people found the following review helpful:
1.0 out of 5 stars
Awful, Awful, Awful and...Awful.,
By
This review is from: Go Video Rave-MP ARC2.5c 2.5 GB MP3 Player (Electronics)
The only thing that is more of a joke than this product is their customer support.
After three weeks I started to get sad face and bug icons(Now its all I get). You email their technical support with the problem and they send you their e-mail FAQ to you. I called the technical support line, which by the way is 877-772-8367-You'll be needing it) and waited for at least 25 min. before hanging up (It also took a good 4-5 min to navigate thier automated phone system). I paid $119 new, and I paid $119 too much. Buyer beware.
24 of 28 people found the following review helpful:
2.0 out of 5 stars
Decent item for the price -- but not as good as iPod,
By
This review is from: Go Video Rave-MP ARC2.5c 2.5 GB MP3 Player (Electronics)
I got this package upon its release because it had much more space and features than the iPod Shuffle (at the same price), and was significantly cheaper than the iPod mini.
Good features: + Built-in radio tuner is well integrated and works + Voice recording is a neat option if you want it + Included earbuds and headphones are decent + Sound quality is below average but decent for a portable device. + Driverless, no need to use proprietary software like iTunes. Bad aspects: - Since it uses the computer directory rather than building its own index via proprietary software, be prepared for a lengthy indexing wait each time you change something on the drive. - User interface is "iPod-esque" but much clunkier and harder to use - Battery life is significanly less than the 10 hours in the specs - Doesn't charge through USB, requires a largish AC adapter I could overlook the ergonomic and usability weaknesses in this item if the battery were just a bit better. As it is, I find myself wishing I had held out for the higher priced and higher quality iPod from Apple.
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