"This book is highly recommended. . . . It will be useful to library administrators and other decision makers choosing metrics to meet institutional demands for accountability, affordability, transparency, and student learning outcomes. . . . This book is recommended for academic libraries, public libraries, research libraries, consortia, and organizations that aim to provide quality information services." - Collection Management
"In this useful book, Dugan, Hernon and Nitecki offer colleagues an overview of the purpose and forms of metrics in libraries….Although particularly relevant to academic librarians, this book should prove very valuable to individuals in any type of library." - The Journal of Academic Librarianship
"Viewing Library Metrics from Different Perspectives is well worth the effort to acclimate to a brave new library language. Thus the authors succeed in making a convincing case for the merit of metrics in the administration of libraries." - College & Research Libraries
About the Author
Robert E. Dugan is director of Sawyer Library at Suffolk University, Boston, MA.
Peter Hernon is professor at the Graduate School of Library and Information Science at Simmons College, Boston, MA.
Danuta A. Nitecki is dean of libraries and professor at College of Information Science & Technology at Drexel University, Philadelphia, PA.