Customer Reviews

Viking USB Memory Stick Reader (RMSREAD/U)

5 star:		(5)
4 star:		(2)
3 star:		(1)
2 star:		(1)
1 star:		(6)

 

 

I had nothing but problems with this product. The drivers do not install easily, I had to re-install them a couple of times. I even downloaded the newest drivers from their website. I tried to contact tech support that is supposed to be 24/7 according to the user's guide because I was having problems reading a 8 mb memory stick. They are only open during "regular business hours". I send them an e-mail and part of the reply was that the memory stick presently only reads up to a 64 mb memory stick. I tried to read a 32 mb memory stick and it destroyed the pictures. Luckily I could re-format the stick on my camera so it did not destroy the memory stick-just the pictures. So beware if you do want to purchase this product, that although it does not state this anywhere in the user guide or on their website, it will only read up to a 64 mb memory stick. And like I said, I could only get it to read an 8 mb stick, my 32 mb stick it wiped out. I can not recommend this memory reader...

This device will not work if your PC has the Intel BA/BAM USB controller, so save yourself a major headache and check your PC before you buy. How do you check? Right click on "my computer" click on the "hardware" tab, click on "device manager" then look under "Universal serial bus controllers" and see if the one installed on your computer is a version of the Intel BA/BAM. the problem may be with the Viking device or with the Intel controller, I'm not sure, but I'm giving this device 1 star becase A) This info should have been posted and B) when I talked to tech support at Viking and said "you should post this info" they basically said "not our problem" which I thought was rather unhelpful.

This thing DESTROYS memory sticks. I have 2 64MB cards ruined by this P.O.S. Out of nowhere I got a message that I had removed the device unsafely and it fries the memory stick. Beware

This product does well on my PC at home. It allows me to ready ALL of my sony memory sticks on the fly, and I can plug into my laptop without restarting and GO!!

I concur with the other two reviewers, but I am a bit less restrained. This product is probably the worst piece of electronics I have ever purchased. It is impossible to install on a relatively new Dell desktop running WIN98. Customer service seems to be staffed by automata. My first query, sent to their website, received no answer after a week. My second one provoked questions on their part, and then a series of emails telling me that I had sent my response incorrectly--without suggesting the correct way to do it.

Finally, they got back to me again asking questions on when my BIOS was last replaced. That's not the sort of trivia I carry in my head. And why should they ask it in the first place? I have never had to answer this kind of question for any other supposed plug-and-ply device.

I am returning the device.

One star is far too many.

I picked up a Sony DSC-S85 digital camera and immediately began looking for a memory stick reader. I didn't want to have to hook up my camera every time I wanted to check out my pictures. I saw the Viking USB Memory Stick Reader for about half the price of a Sony branded reader so, I jumped on the deal. I admit to having a slight problem at first with the drivers that came on the original disk but, after going to the Viking site and downloading the latest drivers I haven't had any more lockups or problems. Overall, I am pleased with my purchase.

Very frustrating experience trying to get this to work--and it should be so simple! I have Win xp home edition and I tried to use the (included) CD ROM's win 2k drivers, which work on a lot of other hardware. However, in this case they did not so I went to the viking support page, which led me straight to the Win XP update. Bad news? The page with the updated drivers cannot be found--it is not available so my pictures remain stuck on my camcorder. Bummer.

This is the easiest product to use. Makes transfer of photos from memory stick to computer so much easier. No more cables, wires, etc. hooked to your camera and computer. One cable to computer..that's all!!! Compact unit about 3 X 3 inches.

After 3 months of having my Sony Digital Camera, I got tired of having to hook up all there wires every time I wanted to get pictures off my camera. This little device solved that in a jiffy. It is very fast, and is very easy to set up in windows 98. The only reason I give it 4 stars is because in Windows 2000, it was harder to set up, and the win 2000 drivers had to be downloaded. (the ones that came with it didnt work with sp2)

I've had this reader for a couple of months now and it is terrific! After reading a previous comment about it's inability to read 128MB sticks (just after I ordered a couple) I tested them with the reader and everything worked great for me.