Most Helpful Customer Reviews
22 of 22 people found the following review helpful:
5.0 out of 5 stars
Powerhorse for your kitchen, December 20, 2003
We purchased the viking mixer in grey (not white). When it first arrived I thought it would be too much to handle, but after the first batch of dough I was hooked (ha). On the lowest of speeds butter and sugar are creamed within seconds - literally. It can handle the stiffest of doughs or delicate egg whites. The attachments are very heavy (in a good way) and one look at everything and you know you have a machine that will last forever. We hope to start our own bakery in two years and I know we will purchase another Viking mixer for our commercial kitchen. Cleanup is rather easy - the bowl for the 7 quart mixer is larger than most but not too heavy to lift and clean. The attachement pop in and out easily. The mixer has wheels in the back which greatly helps in moving it around the counter. It is really quite beautiful to look at so leaving it on the counter is not a problem. We have not been able to try the blender or grinder attachments (not included) but might some day. All in all well worth the price. I had a coupon for cooking.com so we ended up paying under 400.00 and free shipping!
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
36 of 39 people found the following review helpful:
1.0 out of 5 stars
Making Bread - Forget about it !!!, February 28, 2007
The machine died after 3 months. I am just starting to bake and was enjoying it until I taxed the Viking with bread making - not multiple loaves but just one at a time. It died very silently - no smoke or ozone/burnt motor odor - just quietly died while making cream icing with cream cheese and cream. I hit the reverse and it just started to make a gurgling noise and then was no more. I called the company - not really the company but a repair facility in Detroit and was told the best they could do was to mail me a FedEx slip and I was responsible for boxing the unit and they would repair it. When I suggested that they send me a box or another motor unit (I would send the current unit back) I was informed that this was not company policy. When I attempted to call Viking and when I asked to speak to corporate customer service I was directed back to the repair facility in Detroit - this happened over and over. I mentioned that I bought the unit retail on the website they still insisted that they couldn't help me. Cooks illustrated rated the Kitchen Aid Professional 600 as their number one choice - the Viking did not even make it into the first three best choices - I strongly agree. The Viking is more expensive and the service is lacking. And more importantly the maching is inferior. I am considering the Hobart or the Kitchen Aid and I will keep the Viking as backup. When you buy a mixer get it from a department store that offers guarantees that include replacement units. I am going to the Sears website now.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
19 of 19 people found the following review helpful:
1.0 out of 5 stars
Horrible Machine, April 22, 2006
Before I bought this machine I did a lot of research because I wanted a good mixer. Very dissapointing. 1) Even after adjusting the beaters to the lowest level, it still doesn't pick up the ingredients at the bottom of the bowl. 2) I bake small batches of bread, but even so, the maching moans and groans, and has a very hard time with it. 3) After only a few uses, the machine decided not to turn off. In order to turn it off, I had to unplug it. Of course this is probably a simply fixed malfunction, but I haven't been able to fix it myself. After spending so much money on a mixer, I will have to go through the hassle of sending it back to be fixed. I wish they would just take it back, I don't think fixing it will do much good.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
|