Customer Reviews

Vinotemp VT-50SBW 50-Bottle Wine Cooler with Digital Display

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4 star:		(1)
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1 star:		(2)

 

 

Was pleased to find this product at Costco for just over $500; seemed a good value. Has been much noisier than expected. And now after having it for only 15 months, without moving it, it has simply stopped cooling though the compressor runs non-stop. The only Vinotemp authorized technician in the entire Houston area basically said it would cost $200-300 to repair, with no guarantee that something else would not go wrong. He stated that all of these coolers require some maintenance or repair every 2-3 years.

I had shopped around for a decent wine cooler. Target, Wal-Mart, Home Depot, Lowes, Sam's, online, you name it. I did not want to spend $1000.00 on a 50 bottle cooler, but all of the products at the aforementioned places were cheaply made. Not all had wire racks and the ones that did slid out like an oven shelf. All of the wood grain trim items had plastic shelves. This item has wire racks that slide out on fully extendable ball-bearing glides with real wood facing. I think it will hold a full 50 bottles too. It is slightly noisy especially compared to my GE Profile kitchen appliances. Probably as loud as a bathroom vent. Also, keep in mind it is single zone. I think it is overpriced at $1000.00 because I was able to find this product at my Costco Warehouse for less than $500.00. $500.00 it is a steal, $700.00 good buy, $1000.00 plus shipping I would keep looking.

I have a VT-60 which I spent almost $700 for and which died within 2 years. There were no authorized repair places within 120 miles for years 3 and 4. Finally, one showed up within 70 miles. I took my wine cooler there and they didn't even know what a Vinotemp wine refrigerator was. Anyway, they told me I had to order a relay switch in order for them to determine what was wrong with the refrigerator. I have been waiting about 3 months for the relay switch and Vinotemp moved the estimated ship date of the part another 2 weeks again. The customer service representative that I spoke to about this new delay was marginally rude. I purchased a small "normal" refrigerator for my game room for less than $200 and it has run well for almost 4 years. There is something incredibly wrong with the Vinotemp business model which apparently does not include a quality system nor inventory control.