...describes underlying factors in the workplace which can foster extreme behavior & prevent an effective response
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Most Helpful Customer Reviews
7 of 7 people found the following review helpful:
5.0 out of 5 stars
a valuable resource,
By Jay Siegel (Harvard University) - See all my reviews
This review is from: The Violence-Prone Workplace: A New Approach to Dealing with Hostile, Threatening, and Uncivil Behavior (ILR Press Book) (Hardcover)
"Anyone connected with the workplace needs to know the valuable lessons about the origin and impact of workplace violence that Denenberg and Braverman have carefully distilled from the tragedies and case studies analyzed in this book, and then be cognizant of the useful methods they suggest for dealing with the increasing frequency of such occurrences in our society."-Jay S. Siegel, Harvard University. Former Chairman, Labor & Employment Section American Bar Association
4 of 5 people found the following review helpful:
5.0 out of 5 stars
Revealing stories,
By A Customer
This review is from: The Violence-Prone Workplace: A New Approach to Dealing with Hostile, Threatening, and Uncivil Behavior (ILR Press Book) (Hardcover)
" The Violence Prone Workplace is a revealing collection of true stories of troubled workers. The stakes are very high in these case studies. Richard Denenberg and Mark Braverman give us an invaluable resource for learning how to recognize these situations and deal with them constructively."--Robert J. Rabin, Syracuse University
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Inside This Book
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First Sentence:
The front page carries the story: a desperate employee, enraged at having been fired or passed over for a promotion, returns to the workplace to exact his revenge. Read the first page Key Phrases - Capitalized Phrases (CAPs): (learn more)
Royal Oak, New York, Psychological Associates, Santa Ana, Watkins Glen, Collection Unit, Schuyler County, Workplace Solutions, Arturo Torres, Coffee Club, Matthew Beck, United States, African American, American Management Association, Employee Assistance Program, Iowa City, Metering Department, Terminal One, Critical Decision Points Failure, John Miller, Las Vegas, Thomas Mcllvane New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
The front page carries the story: a desperate employee, enraged at having been fired or passed over for a promotion, returns to the workplace to exact his revenge. Read the first page Key Phrases - Capitalized Phrases (CAPs): (learn more)
Royal Oak, New York, Psychological Associates, Santa Ana, Watkins Glen, Collection Unit, Schuyler County, Workplace Solutions, Arturo Torres, Coffee Club, Matthew Beck, United States, African American, American Management Association, Employee Assistance Program, Iowa City, Metering Department, Terminal One, Critical Decision Points Failure, John Miller, Las Vegas, Thomas Mcllvane New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 12
books:
See all 12 books this book cites
1
book
cites this book:
- Data Smog: Surviving the Information Glut by David Shenk on page 22, and Back Matter
- Alcohol and Other Drugs: Issues in Arbitration by Tia Schneider Denenberg in Back Matter (1), and Back Matter (2)
- The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency (Sloan Technology) by Robert Kanigel in Back Matter
- Clinical Prediction of Violent Behavior (The Master Work Series) by John Monahan in Back Matter
- Americans With Disabilities (The Annals of the American Academy of Political & Social Science Series Vol 549) by Willia Johnson in Back Matter
See all 12 books this book cites
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