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Most Helpful Customer Reviews
27 of 30 people found the following review helpful:
4.0 out of 5 stars
Great Customer Service at Austin Bazaar!,
By
This review is from: ViolinSmart 1/4 Size Student Violin w/Bow, Case, and Rosin - Solid Natural Wood
When I first tried to tune the violin I applied pressure to the D peg and the scroll broke from the fingerboard! It wasn't a lot of pressure so I assume there was a crack or a weak spot in the wood. Needless to say I contacted (emailed) customer support and was pleasantly surprised when they agreed to replace the violin at no charge (not even shipping)! The new violin arrived and I was able to tune it fine. My five year old son has been performing around the house almost everyday!
Now a word about the quality. Would I buy this brand to perform professionally? No. This is an inexpensive introduction to the violin - it is a massed produced product that I think is wonderful at this price. Beautiful to look at and my son loves it - nuff said.
13 of 14 people found the following review helpful:
1.0 out of 5 stars
Piece of Junk that will break,
Amazon Verified Purchase(What's this?)
This review is from: ViolinSmart 1/4 Size Student Violin w/Bow, Case, and Rosin - Solid Natural Wood
I purchased this for my daughter. She has taken great care of the instrument. We had the instrument for a month when as her violin instructor was tuning the instrument the back of the violin came apart. Austin Bazaar would not refund or exchange the item. I would not order anything from them again. It is cheap, there is a reason for that.
3 of 3 people found the following review helpful:
4.0 out of 5 stars
1/4 size violin with good sound,
By
This review is from: ViolinSmart 1/4 Size Student Violin w/Bow, Case, and Rosin - Solid Natural Wood
My 6 year old son is taking violin lessons and the is the violin we purchased is for him. The sound is very good and his teacher asked where I purchased it from. I started playing the violin at the age of 8 yrs old and smaller violins tend to have poor sound in general. I was pleasantly surprised by this violin's sound (not squeaky at all). Violins are fragile instruments and no one should assemble it without experience. No matter what the quality of an instrument you have, it can break easily. I am very happy with my purchase. The only reason there are only four stars is because the extra set of strings and pitch pipe were missing from my order. Hopefully this was an oversight and will sent shortly, I have e-mailed customer service.
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