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Virtual Team Success: A Practical Guide for Working and Leading from a Distance 1st Edition

4.2 out of 5 stars 21 customer reviews
ISBN-13: 978-0470532966
ISBN-10: 0470532963
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Editorial Reviews

From the Inside Flap

Virtual Team Success

In today's complex organizations it is not uncommon to have as many as 50 percent of employees working on virtual teams. As the "virtual revolution" continues to spread, how can companies ensure that virtual team collaboration is producing the desired results?

Highly practical and easy to navigate, Virtual Team Success leverages the authors' robust global research study and hands-on experience to provide an immediately usable resource for virtual team members and team leaders. This groundbreaking book is a hands-on, practical toolkit filled with down-to-earth examples and insights that can enhance the virtual team experience for everyone involved.

The authors' research study is one of the most comprehensive applied studies ever conducted on virtual teams, and all of the recommendations outlined are based on these findings as well as the authors' years of experience helping virtual teams and virtual team leaders effectively lead and collaborate from a distance. To help organizations and leaders enhance virtual team performance, the book includes:

  • Why Virtual Teams Fail—outlines the four pitfalls that frequently derail virtual teams

  • Profile of High Performing Teams—addresses the characteristics of the most effective virtual teams and what makes them successful

  • Virtual Team Launch Kit—provides practical guidelines and tools for successfully launching virtual teams

  • How to RAMP Up Your Team's Effectiveness—introduces a practical research-based model of virtual team effectiveness to improve team performance

  • Profile of Top Performing Virtual Team Leaders—identifies the practices of the most successful virtual team leaders

  • Facilitating High-Impact Virtual Meetings—includes tips and techniques to effectively lead "v-meetings"

Virtual Team Success also includes practical resources for virtual team leaders, quick reference guides for diagnosing virtual team problems, and six lessons for virtual team success.

From the Back Cover

Praise for Virtual Team Success

"There's no school for this yet, but when the first is established, Virtual Team Success: A Practical Guide for Working and Leading from a Distance will certainly be the core curriculum."
--Jessica Lipnack and Jeffrey Stamps, CEO and co-founders, NetAge

"Virtual Team Success is a must have for anyone managing geographically-dispersed teams. DeRosa and Lepsinger bring experience and credentials to guide us all through the labyrinth of problems that so often derail virtual teams. As our global businesses become increasingly complex, I can't imagine a more timely or better resource."
--Jay Moldenhauer-Salazar, vice president, talent management, The Gap

"For global teams that want to be top-performing, Virtual Team Success should be their team handbook. It's loaded with tools, checklists, models, and practical recommendations for working and leading from a distance. This is the kind of book virtual teams really need to be successful. I've been waiting for a book like this and look forward to recommending it as a resource that can help improve the performance of our teams!"
--Kathleen McGuire, manager organizational development, Bayer Healthcare HR Global Leadership Development

"Virtual teams are intended to make optimal use of expertise spread across the world, but performance excellence is the exception and mediocrity the rule. After extensive and careful study of real teams, DeRosa and Lepsinger have captured essential information, principles of operation, and tools in a highly readable volume that can help thoughtful readers elevate the performance of the teams significantly. The practical focus, collection of techniques and tools, and "how to" tips provide an essential foundation for anyone with virtual team responsibility. The organization of the book centered around challenges, differentiators, and lessons will facilitate finding answers to any problem the team faces. The RAMP model makes it easy to focus on what's important in enabling top performance."
--Mike Beyerlein, professor, Organizational Leadership, Purdue University

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Product Details

  • Hardcover: 224 pages
  • Publisher: Pfeiffer; 1 edition (October 19, 2010)
  • Language: English
  • ISBN-10: 0470532963
  • ISBN-13: 978-0470532966
  • Product Dimensions: 6.3 x 0.8 x 9.3 inches
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (21 customer reviews)
  • Amazon Best Sellers Rank: #201,676 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Hardcover Verified Purchase
I had to purchase this book for my Graduate program. This book is a great read for anyone who deals with virtual teams, whether they are national or international. The information is set up in a very user friendly manner and flows nicely. It kept my interest but the best part of the book is that you do not have to read it from page one and on. You can view the chapters in the beginning and choose which chapter fits your current situation. All of the chapters can sit alone which makes this a gem for those who deal with virtual teams. If you are having specific issues with your team, you can skip right to that area of the book and find the answers to your problems. I did not have to read this whole book for my classes but intend on finishing up the chapters not assigned; it is that interesting.
Regards,
~ Holley Jacobs
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Format: Hardcover Verified Purchase
I do like how the book can be used as a "handbook", allowing you to flip to the relevant pages of the book for your needs (as opposed to having to read it straight through). I was a little disappointed in the content because it was somewhat basic, and I had expected more from a book with its price tag. Quite honestly, when I opened the package I was surprised to see how thin the book is with larger font; and then led to further disappointment with the afforementioned lack of content. I then found a number of typos and incorrect grammar. I'm not usually that particular about my books, but had higher expectations based on the cost.
Even with my disappointment, I give it an "It's okay" because it does include good fundamentals that are always worth re-visiting.
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Format: Hardcover Verified Purchase
The content of the book is cheese. It didn't teach me anything. I didn't like the way it was written. The book was too redundant and the modules for virtual team success was ridiculous. The book however was in great condition. If you need to buy it then buy it if you are just looking to read, buy a different book on virtual team success. Make sure the book talks about team plans and how to create one because this book didn't.
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Format: Kindle Edition Verified Purchase
It is very much a new managers book, and pretty theoretical; unfortunately light on practical techniques. This is one of the kindle books I wish I could return. Lots of words, however low actionable content. I can imagine this book being a great book in the mid to late 1990s.

Pretty disappointed.
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Format: Hardcover Verified Purchase
Very valuable insights into remote/virtual team management. I highly recommended for executives, managers, consultants and team leads who are finding themselves working with remote personnel, either as employees, contractors, or in an outsourced model. For outsourcing, this is especially valuable for staff augmentation scenarios. Also a treasure trove of footnotes to worthwhile articles for followup.
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Format: Hardcover
I have been leading a virtual team for years at a global company and have read practically every virtual team book that has been released. All of the books I have read addressed the challenges faced by virtual teams, but only "Virtual Team Success" provided practical examples of how to address these challenges and how to avoid future issues. I applaud the authors for giving virtual teams a handbook of sorts to use as a guide going forward. My virtual team is far from perfect so I hope to incorporate some of the tips and guidelines to make our team more efficient and ultimately more successful.
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Format: Hardcover
I am relatively new to the world of virtual teams, primarily through my doctoral studies over the last couple of years. We were introduced to Virtual Team Success this year and I only wish it had been introduced earlier. It provides the reader with practical real world ideas relating to building and operating within virtual teams. This book is packed with information from starting up teams to developing process all the way through thoughtful reflection of evaluating outcomes. A must read for those interested in or already incorporating virtual teams into work or education.
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Format: Hardcover Verified Purchase
Virtual Team Success provides a concise but informative look at the root causes for virtual team failure and the attributes of those teams that excel.

Backed by sound research, in part one, the authors systematically nail the key challenges virtual teams face, provide a profile of what effective teams look like, and reveal how to successfully launch a virtual team. I found the latter particularly telling. Having worked in global environments and been asked to participate on many virtual teams, I have often witnessed companies launch straight into forming a virtual team without considering whether the technology supports the team, what are the measurements for performance, how will roles be defined, how will participants be held accountable, and even whether the leader has the necessary skills to manage this special type of team.

The second part of the book hones in on how to lead the virtual team by providing techniques, tips, specific performance boosters, and specifics on how to facilitate virtual meetings. It not only examines the attributes that a virtual team leader needs but also gives specific strategies for building trust, handling team conflict, managing change, and keeping the team on track - just to name a few.

The only point in the entire book that I took exception to was the statement that research suggests extroverts make better virtual team leaders than introverts. This struck me as a bit of a stereotype and the underlying research merits a closer inspection for interpretation. The perception that introverts cannot lead highly dynamic environments that are sometimes public-facing is erroneous. Having read several books on the subject, research indicates that a significant percentage of effective leaders are introverts.
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