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Virtual Teams: People Working Across Boundaries with Technology Hardcover – September 13, 2000
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From the Inside Flap
There are no such things as boundaries in today?s work environment. Virtual teams from all over the world use technologies like the Internet, intranets, and groupware to work together on projects?but the major drawback to these teams is their high failure rate. Virtual Teams examines the numerous problems that arise and provides you with proven techniques to solve them.
Written by the two leading experts in networked organizations, this Second Edition shows you how to effectively start, implement, and maintain virtual teams in your own organization. Lipnack and Stamps present a comprehensive framework that makes virtual teams accessible and practical, describing the best practices to use in order to make your group excel.
The authors present the 90/10 Rule, which stresses how a virtual team?s success is based 90% on the people involved and 10% on the technology. They also take you through the seven steps that every team must complete in order to achieve their results. These include:
- Creating a team identity
- Drafting a mission statement and setting goals
- Determining milestones and establishing a schedule
- Identifying team members and their roles
- Choosing the appropriate media
Along with the authors? experiences, case studies from Sun Microsystems, Shell Oil, Pfizer, Motorola, Ernst & Young, and others are integrated throughout, offering insights from key executives on virtual teams and adapting to the virtual workplace.
With its in-depth look at this increasingly important way to work, Virtual Teams, Second Edition gives you the tools you?ll need to create and build a winning virtual team for your own organization.
From the Back Cover
"If you want to see where organizational communications are going in the future, heed what these pioneers have written today."
—Howard Rheingold, author, The Virtual Community, and founder, Electric Mind
"Lipnack and Stamps have written an important book for the twenty-first-century corporation."
—Regis McKenna, The McKenna Group, author, Relationship Marketing
"This book provides a long overdue perspective on how to apply the discipline of real teams in the fast-moving, increasingly dispersed information age of the future."
—Jon R. Katzenbach, author, The Wisdom of Teams
"For those who want to lead the movement, catch up with it, or simply know where it is going, this book is packed with useful information and interesting stories."
—Dee W. Hock, founder and chairman emeritus, VISA
"Virtual Teams provides valuable insights into global teamwork and management through network technologies now available to all companies, large or small."
—Jim Lynch, director, corporate quality, Sun Microsystems, Inc.
More About the Author
She started her career as a reporter at The Pottstown (PA) Mercury at age 16 where she began by writing weddings and obits and quickly progressed to covering local township supervisor meetings that were conducted in Pennsylvania Dutch. Lacking a translator, she soon was writing features and columns, including "Dear Beatrice," for which, as a teenager, she was unqualified to offer advice. Meanwhile, she served as editorial page editor of The George School News, her high school paper, assistant managing editor of the Antioch Record during college, and not too long after did freelance writing for Boston After Dark, now The Phoenix.
As a creative writer, Jessica's work has appeared in Ars Medica, Global City Review, Mothering, The Futurist, Five Star Literary Stories, Melusine, and Six Word Stories. Profiles of her appear in Writers in Profile and A Storied Career. She also has written for The New York Times, The Boston Globe, Seattle-Post Intelligencer, The Industry Standard, Dayton Daily News, New Age Journal (now Body+Mind), Mother Earth News, and many other publications. She's also written for The Brookings Institution, where she has lectured, and was an early contributor to Our Bodies, Ourselves.
Jessica's blog, Endless Knots, launched in 2005, has readers around the world. She has taught blogging in the Pine Manor MFA program, at the U.S. Army's Command and General Staff College, and at the Solstice Summer Writers' Conference.
Noted articles and book chapters include "Can Absence Make a Team Grow Stronger?" (Harvard Business Review), which also appears in "HBR's 10 Must-Reads on Teams;" "The Virtual, Networked Organization" (in The Handbook of High Performance Virtual Teams, Jossey-Bass); and "Bucky Fuller: The Prophet Comes Home" (Boston Globe). She also served as co-editor and principal writer for the U.S. Army's Teams of Leaders Handbook and has written forewords to many books.
When not writing, Jessica is knitting, gardening, doing yoga, and wasting time online.
Top Customer Reviews
I found the book to be a slow read, with nuggets of information separated by deserts of fluff. The first half of the book is filled with vague ramblings about how the information age has changed the way that teams work and with case studies that illustrate how the forming of virtual teams has helped various companies solve difficult problems.
In the second half, the book begins to pick up. In a chapter entitled "Teaming with People" the authors discuss team dynamics, including essential roles with a team, how teams form and which aspects of team dynamics are especially subject to the stresses of distance communication.
The authors suggest that the beginning and closing phases of most projects are the most stressful on team members and that extra effort be exerted at the beginning phase of the project to bring the core project team members together, even if they are geographically separated. This, say the authors, will help build interpersonal relationships that can hold the team together in times of stress.
There are several optimum team sizes. 3 to 5 is the size of a core team, 5 to 25 the size of a "team family" and 25 to 200 the size of a "team camp". In the authors' opinion, any team larger than 5 people will naturally divide into sub-teams.
The authors also point out the value of rewarding teams. Making teams compete, or making them completely independent of one another has little value for the company. Cooperative goals can encourage and motivate all of the teams, while competition can demoralize them.Read more ›
The authors organize their excellent material within 14 chapters whose individual titles indicate each chapter's perspective on virtual teams: Why, Networks, Teams, Trust, Place, Time, Purpose, people, Links, Launch, Navigate, Theory, Think, and Future. I agree that a virtual team "is a group of people who work interdependently with a shared purpose across space, time, and organization boundaries." Nonetheless, I still have some quibbles about the authors' sequence of subject matter (not with the content itself) and am still convinced that cooperation between and among members of virtual teams is even more difficult than it is between and among those within physical boundaries.Read more ›
Most Recent Customer Reviews
I read this book for a course on working in virtual teams environments. If you have experience working in virtual environments with a team than this book may not teach you anything... Read morePublished on August 14, 2013 by Daisi Jo Reviews
I needed this for Virtual Team Collaboration at Capella University and it worked great. It did not come with the cd/rom but I was able to get the info from my classmates so I saved... Read morePublished on July 18, 2013 by M. Dishart
The book is really interesting and easy to read. It is an older version in a really good shape and received a couple of days after ordering. Thanks!Published on October 9, 2011 by vivi
I read the Lipnack & Stamps book with a single purpose in mind: I was researching trends in organizations for the book I was writing on mentoring. Read morePublished on March 30, 2008 by Lu Ann W. Darling
Globalization can create as many problems as opportunities. One big problem is figuring out how to unite people worldwide to work on projects for your company. Read morePublished on July 10, 2001 by Rolf Dobelli