Customer Reviews

Visioneer Strobe XP 450 PDF Hi-Speed Businees Scanner with 600 DPI USB ADF and One Touch Technology (SXP4501D-WU)

5 star:		(5)
4 star:		(0)
3 star:		(2)
2 star:		(1)
1 star:		(2)

 

 

I've reviewed and used many scanners over the years. Each is inevitably a compromise. However, the Strobe XP450 is by far the best that I've tried so far in its price range. It's fast. relatively resistant to jamming, easy to set up, and has less skewing than most automatic sheet feeders. It's also very compact and reliable. Highly recommended. I use it in a law office setting and it's been one of the major reasons that I have been able to move away from paper based files toward a much more efficient digital law office.

Thia is a great scanner. It is quiet, fast, and the document feeder works flawlessly. Be careful during installation. After installing Paperport, it continues on to install the driver without pause. The last screen tells you to connect the USB cable before selecting the 'finish' button. If you are not reading the screens, you could miss this and have to uninstall and reinstall which is messy. Other than that I highly recomment this. I have gone through 3 HP and one Canon scanner before finding one that fits the bill perfectly.

I have used PaperPort/Visioneer scanners for close to a decade, and loved them all. For some reason, though, their code gets worse and worse and their "support" simply does not exist.
For some reason, in order to install a new scanner, you have to remove all vestiges (even hidden ones) of the prior scanner software and drivers. Forget installing TWO scanners (I have both a Visioneer flatbed and a Strobe XP 450).

Is it too much to ask to get support for an item that costs $650?

I use this in a law office/buiness setting with an IBM laptop running Windows 2000. The problem is if I do not scan something for about an hour, the scanner loses its connection and you have to turn it off and back on to get it to scan. A royal pain in the you now what since the power button is on the back. I called Visioneer support and they said "That is the way it works - if you do not use it it loses connection." I think that is BS. My HP did not. If someone else has problem and a fix, let me know. Otherwise, our office just nixed buying 50 more of these since I was the test case.

I love this scanner...it is fast, generally bullet proof. There are a few weird things about it, like it doens't like to be plugged into UPS. It prefers to be plugged into a stip of the wall.

It does lose connection occasionally (not often). The fix is to power off the scanner and turn it back on with the switch onthe back. It takes 10 seconds...MAX.

This last purchase from Amazon however the scanner on this order I received was an older version of the scanner, which leads me to believe it had been sitting in the warehouse for a long time.

I recommend this scanner without qualification. It is easy to use and fast. I can't believe I waited so long to buy a scanner for my office use. I may buy a second one for home and personal uses.

Be VERY careful when purchasing anything from Visioneer. I have owned a visioneer scanner for about 4 years, and when I upgraded my PC to Vista, was shocked to learn that Visioneer considers it "out of production" and therefore no new drivers are available. In short, I now own a boat anchor. If you think you might EVER upgrade your computer, you might be better off purchasing from a company who supports their equipment. By the way, I had to call a 900 number to find out that the product is no longer supported - I actually had to PAY to get ripped off.

I FIRST STARTED USING VISIONEER PRODUCTS IN 1996. THIS IS A CONTINUATION OF VISIONEER'S SUCCESSFUL ATTEMPTS TO PRODUCE LOW COST GOOD LOOKING SCANNERS THAT TAKE UP LITTLE ROOM AND ARE EASY TO USE. THIS MACHINE WORKS WONDERFULLY, AND IS CLEARLY COMPATIBLE WITH ADOBE AND WORD PERFECT. IF YOU ARE USING THIS FOR YOUR LAW PRACTICE SPEND THE EXTRA DOUGH ON THE XP450. THE FEDERAL COURTS ARE GOING PAPERLESS AND THIS IS THE TOOL TO KEEP UP.

IF YOU HAVE A PROBLEM WITH THE INSTALLATION CALL THEIR TECH SUPPORT STAFF THEY ARE VERY HELPFUL. YOU MIGHT HAVE TO WAIT 10 MINUTES FOR SOMEONE TO ANSWER BUT THEY WILL GUIDE YOU THRU THE PROCESS. MY PAST PROBLEMS WITH VISIONEER PRODUCTS WAS GETTING THE COMPUTER TO FIND THE SCANNER AND THE FIX INVOLVED THE REMOVAL OF FILES FROM PREVIOUS SCANNERS.

At the recommendation of some positive reviews, I purchased 3 Strobe XP 450's about 3 years ago. I can tell you that I have had SO many problems - the main one being that, with all of the scanners, there is at least a 50/50 chance that after scanning one file, you need to restart your computer in order to start another one, as a message consistently comes up - "This scanner is being used by another application".

I am ready to buy three different scanners and trash these. It will cost me hundreds of dollars to replace, but I am so sick of dealing with these scanners, and I need hardware that I can depend on.

this is the most awesome scanner.. It is small & compact and so easy to use. For use in the office, when I have to scan contracts I can do it with such ease.. then I save it as a PDF and then can email to all concerned - FAST. I recommend this machine to everyone who needs a fast scanner for their home or office. You will not be disappointed. There may be cheaper machines out there but once you use this, you will wonder how you got along without it.